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Case Study: Rentsys

Case Study

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Synopsis

ERASE DOWNTIME CHALLENGES WITH COMMVAULT® SOFTWARE

CHALLENGE

Rentsys Recovery Services needed an industry-compliant backup and recovery solution that delivered a suite of advanced features, including assurance of security and compliance, which would easily scale in a rapidly growing cloud environment.

SOLUTION

Commvault software delivered the holistic solution Rentsys Recovery Services needed, reducing the complexity of its environment, supporting faster
backup and recovery speeds for customers, and delivering key features such as embedded deduplication and encryption.

BENEFITS

  • Source-side deduplication reduced data footprint and hardware lock-in
  • Encryption of data, in-transit and at-rest, and multitenancy features provide the security precautions necessary to serve clients in regulated industries
  • Easy-to-use management tools improved productivity for internal teams and for clients
  • Application-aware functionality allowed transitioning away from myriad point products
  • Single software platform and licensing model have enabled a full cloud services portfolio – across backup, archive, and disaster recovery

When it comes to full-service disaster recovery, few companies have as much experience as Rentsys Recovery Services. Founded in 1995, Rentsys is part of a large family of companies, led by the Reynolds and Reynolds Company. With a heritage of nearly 150 years of business operations, Reynolds is the leading provider of automotive retail hardware and software solutions in the U.S., Canada, the U.K. and Europe. Through common management and field resources, Rentsys is readily available to provide a complete range of customized recovery solutions to minimize the impact of an audit or disaster. Rentsys offers a full-service portfolio including the “quick-ship” of critical IT hardware, voice and network recovery, Mobile Recovery Center solutions, traditional hot-site recovery, co-location, and BlackCloud®, its innovative cloud-based disaster recovery service.

A cornerstone solution for the recovery solutions provider, BlackCloud gives Rentsys customers easy and immediate access to data that they need to keep their businesses running. BlackCloud delivers assured business continuity without compromising compliance by meeting FFIEC, FDIC and NCUA financial services regulations, HIPAA health care regulations and other regulatory requirements. Hundreds of customers, from small to medium-sized businesses and Fortune 500 companies, use the secure, private cloud to reduce the risk of data loss and enable rapid data backup and recovery within a secure and flexible infrastructure.

“Our customers require efficient access to their systems and data,” said Walt Thomasson. “They want it faster and more reliable than ever. Yet, at the same time, they also must assure compliance with their industry-specific regulations for data security and recovery. That’s what we can help them achieve with BlackCloud.”

TECHNOLOGY INNOVATION ASSURING SECURITY AND COMPLIANCE

When building BlackCloud to support client needs, there were a number of challenges the solution needed to overcome, including the ability to simplify the movement, protection and archiving of data stored in the cloud. The teams experienced manageability and scale issues with legacy solutions, and were faced with implementing additional point products to protect key applications for their virtual server environment, however, Commvault® software delivered all the features the recovery service firm needed for its BlackCloud solution.