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Five Important Questions to Ask Before You Renew With Your Existing Backup Software Provider

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Synopsis

Data and information management is becoming increasingly complex and dynamic. There are innovations in technology and process that can supply new advantages. Assess your options based on these five questions before making this critical decision.

You have a big decision that has been weighing on you, something that comes up every few years, and now it is hanging over your head again – should you renew your existing backup software maintenance contract, or is it time to try upgrade to a new platform? This decision is a difficult one because there are so many new options in the market, a myriad of variables to consider, financial implications in an ever-tightening budget scenario and an increasingly dynamic IT environment that it must support, both for today’s needs and the ones that will come up over the life of the contract.

Over the years, many companies have re-signed with their traditional backup solution provider because the benefits of changing were not obvious. But data and information management and protection is becoming increasingly complex and dynamic, and there are innovations in technology and process that can supply new advantages with the pace of change in backup and archive innovation increasing dramatically over the last five years. You feel the pains every day, and you see that it’s only going to get worse as you look out on the immediate horizon â€“ unprecedented data growth, datacenter consolidation and server virtualization are creating turmoil with conventional approaches to backup and recovery. In this environment, storage demands are consuming scarce enterprise resources, there is too much data to protect within operational windows, you want to consider new models, like cloud computing, and complexity has continued to mount with the proliferation of point solutions.

“Organizations worldwide are seeking ways to easily, quickly and cost-effectively ensure that their data is appropriately protected. Organizations are also voicing the opinion that backup needs to improve a lot, not just a little. The rising frustration with backup implies that the data protection approaches of the past may no longer suffice in meeting current, much less future, recovery requirements.”

There is some good news, though. By taking a structured approach based on a few key questions, you can quickly identify the key considerations to pursue that will eliminate the pains of this process and enable you to make a smart and informed decision about making a change. This paper outlines five key questions to ask internally in order to help you highlight the current state of your backup solution and evaluate whether developments in data management software merit changing from your existing solution. These questions should also be posed to the backup software vendors you are currently using and those you are considering in order to understand their ability to meet your needs. The answers they provide may surprise you.