CommVault: Support: Telephone Support

CommVault Support

Telephone Support
Customers can access our telephone support hotline 24 hours a day 7 days a week (including US holidays) by dialing:

US/CANADA (Toll Free)	(877) 780-3077
OUTSIDE NORTH AMERICA	(732) 571-2160
EUROPE, MIDDLE EAST & AFRICA (EMEA) GERMANY NETHERLANDS BELGIUM UNITED KINGDOM FRANCE SPAIN ITALY IRELAND OTHER EMEA COUNTRIES	0800-1012330 0800-0227402 0800-79392 0800-9171424 0800-918893 0900-991600 0800-782147 0800-608178 +49-208-468-4650
AUSTRALIA	1300 368 528 (+61 2 9261 8110)
NEW ZEALAND	0800 447 342

Please, before you call have the following information ready. This will significantly speed up the support response process and enable CommVault to serve you better.

Company Name
Your Name and Contact information
CommCell-ID
Product Version
A brief description of the problem

Non-Maintenance Customers
Customers who do not have a maintenance agreement with CommVault will have limited access to technical resources. CommVault will respond on a Time & Material basis with "best effort" only upon receipt of a Purchase Order or Credit Card.

(Our goal is to answer your call within 2 minutes)

Hardware Compatibility Matrix

NDMP Compatibility Matrix

Telephone Support

WebEx Support

Remote Operations Management Service (ROMS)

Product Registration

Maintenance Advantage