5 Tips for Office 365 Backup and Recovery

Posted 07/17/2019 by Penny Gralewski

How do you provide Office 365 backup and recovery today? If your answer is “I’m not sure,” check out these five tips.

The reality is that you are responsible for backup and recovery of your Office 365 implementation.

Microsoft Office 365 delivers a secure, highly-available service for enterprise productivity. Commvault enhances your Office 365 and Exchange environments with enterprise-wide, heterogenous search, workflow automation and more.    

In order to comply with your enterprise-wide requirements for email retention, data accessibly and legal hold across data, Commvault enhances your ability to control your data. Use these five tips to learn more about Office 365 data protection.

Tip 1: Plan for Exchange Online mailbox backup and recovery

Just like you must back up your on-premises Exchange deployment, you also need to back up your company’s Exchange Online mailboxes.

Exchange Online mailboxes should be protected by policy-driven backup plans to help ensure that data is protected and that it expires when retention has been met. Be sure your backup product includes all critical mailbox data. Mailbox backups should include the types of data contained within the mailbox, such as messages, contacts, calendar items, chat histories, etc.

Tip 2: Choose SharePoint backup and recovery with granular controls

Many organizations rely heavily on SharePoint for a variety of business use cases. Company intranets, project tracking, team collaboration, content management and many other important business needs all rely on SharePoint. This data requires backup and recovery.

Your Office 365 SharePoint data protection should include flexibility for both backup and recovery from an entire site all the way down to the object level. Of course, SharePoint recovery should keep permissions applied to objects to control end-user access. It should also have the ability to restore permissions without overwriting any of the objects.

With Commvault support for Office 365, you can recover more than just Exchange mailboxes. SharePoint, OneDrive and more can be managed alongside your on-premises and cloud data.

Tip 3: OneDrive for Business backup and recovery

OneDrive for Business is a file hosting and synchronization service for files, large and small.  Many organizations are shifting to OneDrive as the main method to store each employee’s business-critical documents.  Don’t forget OneDrive backups. This data needs to be protected from a holistic, administrative view, so that it’s easy to provide recovery when an end user ultimately needs data restored.

Tip 4: Include Office 365 backup data in enterprise search

Your Office 365 data protection strategy needs to include enterprise search for two big reasons: legal hold and end user self-service.

With Office 365 managing so much business-critical data, it is critical to have a long-term legal hold data recovery strategy. Can you recover an email from last year? A file from 300 days ago?

Related, employees want self-search across enterprise data, including Office 365 backups.

Ideally, you can empower both legal requestors and end users with just one self-service single search across their Office 365 data, plus on-premises and cloud-based backups.

Most important, Office 365 recovery needs to be usable. When you search and recover a file, be sure the data can be exported in multiple supported formats (PST, MSG, NSF, CAB).

Tip 5: Office 365 backup storage can be cloud, on-premises or both

Organizations are in different stages of their cloud journey. Did you know Commvault Office 365 backup can be stored in a cloud, like Azure, on-premises, or a combination of storage locations?  If you choose to back up Office 365 into Azure, you can choose an Azure storage account in any geographic region that supports your business needs.

Bonus tip: Commvault is the key for comprehensive Office 365 backup and recovery

The flexibility discussed in these five tips are made possible when you use Commvault products to protect your data.

Learn more about these five tips and the Commvault support for Office 365 backup and recovery in an on-demand webinar "The 5 Ws of Office 365 Backup and Recovery."

Penny Gralewski is the solutions marketing lead for all things cloud data management related – especially how to move, manage and use data across on-premises and cloud storage locations.