Customers and Partners to Commvault: Have Your Cake (And Eat It Too)

Posted 07/30/2019 by Sandy Hamilton

Based on a quick search at urban dictionary, we were able to defy an extremely popular expression in the first quarter by having our proverbial cake and eating it too (because, clearly, you can only have it so good and can't have it all, as the definition goes on to explain).

That’s because, in addition to new customer deals in the first quarter, existing customers and partners came out in droves to share their Commvault data transformation stories - setting the stage for our annual customer event, Commvault GO 2019, in just a few months. 

We couldn’t be happier to hear from customers and partners because, really, they deserve the spotlight. Customers put their trust in us and our partners to help them modernize their infrastructure, deliver data readiness and leverage cloud to transform their business and solve hard problems. Hearing their success stories is so rewarding because our top focus is helping customers.

For example, in North America, Alliant Credit Union uses Commvault Complete™ Backup and Recovery as a key piece of its business continuity plan. Turns out we came in very handy during the 2019 polar vortex. We kept all the company data safe and running. That, in turn, allowed employees to work from home and avoid going out in the treacherous weather. The use case was written up in an article in the Credit Union Times.

There’s also an informative article in Tech Target featuring Commvault customer Penn State Health. The medical center replaced IBM Spectrum Protect with Commvault for centralized backup and a way to archive petabytes of research data. Cory Heikel, its systems engineer, said Commvault allows him to combine secondary storage functions - such as archiving - with his backup system.

In EMEA we saw strong market interest in Emirates Steel and Bolzano Province. Customer articles in Prima Pagina News (Italy)  and Enterprise Channels MEA (UAE) reinforced the value and benefits of Commvault HyperScale™ to drive digital transformation ambitions, safeguard operations, and in the case of Bolzano, even support LIFESAVING rescue missions through the availability of data.

Not to be outdone by North American and EMEA customers, APAC customer Korea Life Insurance also went public with its adoption of Commvault Complete Backup and Recovery with articles in IT Biz and ZDNET Korea.

The University of Canberra is using Commvault Backup and Recovery with Amazon S3 and Glacier to protect a wide variety of assets, including its student management system, website, finance platforms and business intelligence solution.  

"By integrating Commvault Complete Backup and Recovery with Amazon S3 and Glacier, we have reduced our overheads by AU$135,000," said Justin Mason, Associate Director of Vendor and Operations for the university. "Our IT team can now focus on realizing our digital vision for the students, rather than maintaining tapes."

Rave reviews from Partners for Commvault’s new Global Partner Program

Customers aren’t the only ones going public with their overwhelmingly positive support for the company. When Commvault unveiled major changes to its global partner program, making it the most profitable and mutually beneficial program in history, partners couldn’t hold back their enthusiasm.

“These program enhancements represent a mutually beneficial step forward for our longstanding partnership with Commvault and the solution provider community,” said Ben Klay, Vice President of Sales for Arrow Electronics’ Enterprise Computing Solutions Business. “Commvault’s program hits the mark in important areas and will help us better address the growing customer challenges of data protection, recovery and management.”

“Commvault is once again proving that it is committed to providing partners like us with a program that is easy to understand, is financially profitable and helps us rapidly deliver innovative data management solutions that help our joint customers,” said Damon Robertson, Managing Director - COOLSPIRIT. “We have worked with Commvault for many years and these partner focused innovations mean we can deliver even greater value, multi-cloud solutions excellence and market-leading customer support to our end users.”

We believe these endorsements are indicative of our unwavering commitment to recognize and align to dynamic market shifts with innovative offerings that revolutionize how customers consume and use our technology. We look forward to continuing to thrive together!

Sandra Hamilton is Vice President of Customer Success at Commvault, advancing the company’s end-to-end customer engagement, service and support initiatives throughout the entire customer lifecycle.