--- title: "Microsoft Dynamics 365 Backup and Recovery | SaaSRecover | Commvault " type: "WebPage" language: "en-US" url: "https://www.commvault.com/capabilities/microsoft-dynamics-365-backup" date: "2023-10-10T15:56:33-04:00" modified: "2026-11-09T20:14:20-05:00" description: "Dynamics 365 backup with granular, flexible recovery in isolated, air-gapped storage outside Microsoft and your cloud. " image: "https://www.commvault.com/ogimage/fb/4442/" breadcrumbs: - name: "Commvault Home" url: "https://www.commvault.com/" - name: "Capabilities" url: "https://www.commvault.com/capabilities" - name: "Microsoft dynamics 365 backup" --- # Microsoft Dynamics 365 Backup - [Home](/) - Capabilities - Microsoft Dynamics 365 Backup SaaS Recover Capability ## Dynamics 365 uptime is Microsoft's job. Recovery is yours. SaaSRecover closes the shared-responsibility gap with granular, flexible recovery for Dynamics 365 Customer Engagement data, held in isolated, air-gapped storage outside the source environment. - [TRY NOW](/trials/microsoft-dynamics-365-backup) ![](/wp-content/uploads/2026/11/fullwidth-background-generic-2.jpg) --- - [Benefits](#Benefits) - [How We Do It](#How) - [Solution](#Solution) - [Capabilities](#Capabilities) - [Resources](#Resources%20) [Get demo](/request-demo) --- ## Microsoft keeps Dynamics 365 available Recovering your data after accidental deletion, sync errors, or ransomware is your responsibility. SaaSRecover helps close that gap with granular, flexible recovery. --- Demo ## Protect Dynamics 365 Data Beyond Microsoft's SLA Microsoft’s uptime SLA isn’t a backup. Recover Dynamics 365 entities, records, and metadata at the granular level, from recovery copies held in air-gapped storage designed to help protect recovery copies from compromised accounts and ransomware. [Watch demo](https://www.commvault.com/resources/video/commvault-cloud-backup-recovery-for-microsoft-365-demo) Play Video ![Video thumbnail](https://play.vidyard.com/dhjSnMvctSv9p1uhshKacx.jpg) --- ![](https://www.commvault.com/wp-content/uploads/2026/10/Log-Streaming.svg) --- ## Retain and restore data Back up Dynamics 365 on a policy-driven schedule and recover fast from deletion, corruption, and ransomware. ![](https://www.commvault.com/wp-content/uploads/2026/10/Data-Source.svg) --- ## Accelerate development and testing Seed, rehydrate, and manage supported data in production and sandbox environments for accelerated development and testing ![](https://www.commvault.com/wp-content/uploads/2026/10/Entity-Manager.svg) --- ## Keep recovery copies isolated Store recovery copies in air-gapped, isolated storage, separate from your Dynamics 365 production environment and your own cloud tenant. --- How We Do it ## Recover with full context --- ## [Backup](#tabpanel-8d7da067-16da-4d63-a23e-e65126e8ad43) Features ## Back up full context Comprehensively safeguard your entities, records, forms, metadata, attributes, and more ![](/wp-content/uploads/2025/08/Data-Center.png) ## [Restore](#tabpanel-8d7da067-16da-4d63-a23e-e65126e8ad43) Features ## Restore with precision Pinpoint records, run targeted restores, and recover without a full-environment rollback while helping minimize production disruption. ![](/wp-content/uploads/2025/08/Hardened-Security-1.png) ## [Storage Management](#tabpanel-8d7da067-16da-4d63-a23e-e65126e8ad43) Features ## Isolated, air-gapped copies Air-gapped, Commvault-managed storage and zero trust access controls help protect your backup from unauthorized access. ![](/wp-content/uploads/2025/08/Security-Against-Ransomware.png) --- Case Study ## Baptist Health Customer Story Protecting critical patient-care data at Baptist Health while shortening restore and management times. [Read case study](/resources/case-studies/baptist-health) ![](/wp-content/uploads/2025/08/Featured-CaseStudy_BaptistHealth_650x650.jpg) --- How We Do It ## Recovery readiness for Dynamics 365 ![](https://www.commvault.com/wp-content/uploads/2026/10/Approvals.svg) --- ## Policy-Driven, Granular Backups Back up entities, records, and metadata under one consistent policy ![](https://www.commvault.com/wp-content/uploads/2026/10/Commserve-Livesync.svg) --- ## Granular, Rapid Recovery Item-level, point-in-time, and direct-to-production recovery options ![](https://www.commvault.com/wp-content/uploads/2026/10/Job-Management.svg) --- ## Sandbox Seeding and Management Seed sandboxes from production to speed development and testing ![](https://www.commvault.com/wp-content/uploads/2026/10/Distributed-Storage.svg) --- ## Isolated, Air-Gapped Storage Commvault-managed storage, separate from Microsoft and your cloud, with immutability built in ![](https://www.commvault.com/wp-content/uploads/2026/10/Auto-Recovery.svg) --- ## Recovery You Can Demonstrate Run on-demand test restores to assess recovery readiness before you need it ![](https://www.commvault.com/wp-content/uploads/2026/10/Big-Data.svg) --- ## One Policy Across SaaS Govern Dynamics 365 and every SaaSRecover workload from one control plane --- ai recovery solution ## SaaSRecover Recover critical SaaS and DevOps data. SaaSRecover is Commvault’s recovery solution for SaaS applications and DevOps tools that help keep the business running. [Explore solution](/solutions/saas-recover) ![](/wp-content/uploads/2026/10/saas-recover-thumbnail-888x500-1.jpg) --- ## Explore related capabilities [View all](/capabilities) ![](/wp-content/uploads/2025/08/ui-m365-dynamics-1.svg) Capability ## Microsoft 365 Protection Recover Exchange, Teams, OneDrive, and SharePoint data beyond Microsoft’s native retention. [Learn more about Microsoft 365 Protection](/capability/microsoft-365-backup) ![](/wp-content/uploads/2023/10/google-workspace.png) Capability ## Backup and Recovery for Google Workspace Recover Gmail, Drive, Calendar, and Contacts beyond native retention and Google Vault. [Learn more about Backup and Recovery for Google Workspace](/capability/google-workspace) ![](/wp-content/uploads/2025/08/ui-salesforce-backup-1.svg) Capability ## Backup and Recovery for Salesforce Recover Salesforce records, metadata, and attachments, and seed sandboxes from production. [Learn more about Backup and Recovery for Salesforce](/capability/salesforce-backup) --- Learn more ## Related resources [View all](/capabilities) ![](/wp-content/uploads/2025/08/Resource_Generic_888x500-29-3.jpg) Datasheet ## See how Commvault backs up and recovers Microsoft Dynamics 365 data [Read now about See how Commvault backs up and recovers Microsoft Dynamics 365 data](/resources/datasheet/backup-and-recovery-microsoft-dynamics-365) ![](/wp-content/uploads/2026/07/Gartner-MQ-FY27_Web-Hero_650x650.png) Analyst Report ## Gartner® Magic Quadrant™ Commvault named a Leader in the Gartner® Magic Quadrant™ for Backup and Data Protection Platforms for the 15th consecutive time and ranked #1 in 5 of 6 Use Cases in the Critical Capabilities. [Get report about Gartner® Magic Quadrant™](/gc/itleaders) ![](/wp-content/uploads/2025/09/Resource_GigaOm-Radar-2022_888x500-1.jpg) Demo ## Commvault Backup & Recovery for Microsoft 365 Demo See how Commvault helps keep your Microsoft 365 data protected and ready when you need it — recoverable, searchable, and moveable. [Watch demo about Commvault Backup & Recovery for Microsoft 365 Demo](/resources/video/commvault-cloud-backup-recovery-for-microsoft-365-demo) --- Free trial ## Ready to get started? Safeguard your customer engagement data with ease and precision. [Start a free trial](/trials/microsoft-dynamics-365-backup) [Chat with us](?q_showExperience=experience-1754504796335) - No credit card required - 15 minute consultation - Try what you need ![](/wp-content/uploads/2026/06/final-cta-technicians.png)