By Penny Gralewski
What if you could unlock data silos and deliver a better customer experience? That’s the idea of the Open Data Initiative, an announcement from Microsoft, Adobe and SAP at the 2018 Microsoft Ignite keynote session. It’s also the key goal we’ve been discussing with Commvault customers who realize data is what helps them truly understand and serve customers.
At Microsoft Ignite, the three industry leaders announced a plan to “help customers connect data across their organizations, find powerful insights and deliver intelligent services with AI.” They outlined that the Open Data Initiative will help organizations “derive more value from their data and deliver world-class customer experiences in real-time.”
The goal is tremendous – and achievable – if the organization can access its data. That’s where data protection comes in. There is a big opportunity to use the data currently stored in archives and backups to drive those additional business insights
Today Commvault customers have backups for a broad range of supported technologies: major applications, clouds, hyperconverged platforms, and SaaS applications. Forward-thinking Commvault customers know they can provide users a single search across those sources – whether on-premises or in the cloud – and make critical data discoveries.
Data drives customer experience, so data protection is critical
Data is now “make or break” for every part of the business. Decisions made without enough data, the right data or current data may have a negative impact. Organizations are challenged to have accessible, protected and compliant data.
If your data is locked up in an old technology or in data silos, how will you use that data to deliver a better customer experience?
Today’s IT organizations have more business leaders demanding rapid recovery when ransomware, natural disaster or human error blocks access to data. Without flexible data management strategies, IT departments and organizations will increasingly be unable to meet evolving business needs.
Preparing for the Open Data Initiative with proper data protection strategies
Start making plans now so that you can connect data and better serve your customers.
- Replace outdated backup point products with one platform to manage data in both on-premises and cloud storage locations.
- Adopt cloud storage to replace isolated physical tapes and on-premises storage. Cloud-based data is better positioned to harness the potential of artificial intelligence and cloud computing.
- Plan a fast cloud data migration. Smoothly manage even large data volumes moving to the cloud when your data protection platform integrates into tools like Azure Data Box. (The University of Central Florida moved their archives in just 13 days with Commvault and Azure Data Box).
- Ask lines of business what SaaS products they are using. Add SaaS applications to your regular backup schedule so that the data of that application can be included in your overall data indexing.
- Phase out cumbersome physical tapes. Cloud storage adds agility and many enterprises find cost savings.
- Empower users with a comprehensive method for content indexing and search. Let people consume data. If you don’t have a single index, start discussions now.
- Migrate SAP to Azure using a comprehensive data management platform for a more efficient and budget-friendly process.
- Work with a trusted partner to establish a three- to five-year plan for data protection. Many consulting and system integrators have experience creating data strategies for organizations of all sizes.
As your organization adopts new innovations, Commvault has the technology and the partners to support the data, workloads and advancements that help you find the value in data. Prepare now so that you can truly deliver insights to help your customers.
Learn why Commvault is your choice for data protection.