---
title: "MSP Customer Support Policies"
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language: "en-US"
url: "https://www.commvault.com/document/msp-customer-support-policies"
date: "2024-01-08T22:34:21-05:00"
modified: "2025-08-15T23:40:52-04:00"
description: "Need help? We’re here for you. The operation of your End User’s backup solution is Critical to your business, and that’s why we’re committed to providing the timely support and resources you need. Metallic offerings are covered by the best-in-class Commvault Support team."
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# MSP Customer Support Policies