Shandong Provincial Hospital boosts operational efficiency with Commvault

Hospital enables remote disaster recovery across two campuses and restores data 60 percent faster

Challenge

  • Support the Chinese government’s initiative to ensure the integrity of Internet Plus Healthcare systems
  • Provide patients with faster diagnosis and treatment services by improving the efficiency of critical medical data backups
  • Consolidate disparate backup services across two hospital campuses into a single solution

Solution

  • Commvault Complete™ Backup & Recovery provides an integrated data management platform for multiple healthcare systems

Result

  • Backup success rate increased to 99% and data recovery efficiency to 60%
  • Reduced daily operation and maintenance time by 70% and recovery time by 80%
  • Lowered labor cost and increased operational efficiency of hospital
  • Enhanced security of healthcare data
  • Simplified day-to-day management with full local language and highly visual interface

Deliver efficient healthcare services

The healthcare sector and payment processes for medical services are undergoing a massive transformation, with new technologies opening up opportunities for development and growth. With the national Chinese government announcing an initiative to promote the integrity of Internet Plus Healthcare systems, managing and protecting data while providing patients with prompt and efficient diagnosis and treatment has become a major focus for Shandong Provincial Hospital.

Shandong Provincial Hospital is a “Grade A, Class Three” hospital with 120 years of history. Healthcare data, such as scientific research and patient records, plays a vital role in improving the efficiency and accuracy of medical services. By using the automated recovery features of Commvault Complete™ Backup & Recovery, the hospital can centrally manage and verify the backup of critical data from multiple healthcare systems across its Central and Eastern campuses.

The benefits of implementing Commvault exceeded our basic requirement of protecting our medical data. The solution has significantly improved the hospital’s data management effectiveness and operational efficiency.

— Fenggang Si, Engineer, IT Network Management Office | Shandong Provincial Hospital

Industry

Healthcare

Headquarters

Jinan City, Shandong Province, China

Shandong Province, China

Website

www.sph.com.cn

In numbers

  • 2 campuses
  • 3,500 beds
  • 3.7 million outpatients per year
  • 150,000 inpatients per year
  • 77,000 surgeries annually

The backup environment

  • Commvault Complete™ Backup & Recovery
  • Oracle and Microsoft SQL databases
  • Microsoft Windows operating system
Si Fenggang explains how Commvault has helped his organization manage and protect data across all the Shandong Provincial Hospital campuses – including reducing operating cost and daily maintenance time.

Increase operational efficiency with faster backup and recovery processes

Prior to implementing the Commvault solution, the two campuses used disparate backup platforms, which resulted in management difficulties. The legacy systems also lacked core data management and protection capabilities. With ransomware attacks around the world on the increase, this reinforced the need for a reliable and highly efficient disaster recovery backup platform.

After evaluating various solutions, Shandong Provincial Hospital selected Commvault to combine backup, recovery, data deduplication, email classification, virtual server protection and disaster recovery functions in a single data management platform.

“The Commvault solution is versatile and allows us to easily respond to a range of scenarios, such as changes in applications or architecture,” says Fenggang Si, Engineer, IT Network Management Office, Shandong Provincial Hospital.

Highly intuitive user interface simplifies data management

The full local language and highly visual interface of Commvault Complete™ Backup & Recovery has helped to simplify day-to-day management and reduce costs. The solution supports remote disaster recovery between the two hospital campuses and enhances data security.

70% reduction in time spent on daily operation and management.

With Commvault, the hospital’s backup success rate has reached 99% with data recovery efficiency improved by 60%. Daily operation and maintenance time has reduced by 70% and recovery time by 80%. As a result, Shandong Provincial Hospital has met its current backup requirements while also significantly reducing labor costs and management overheads. “The benefits of implementing Commvault exceeded our basic requirement of protecting our medical data. The solution has significantly improved the hospital’s data management effectiveness and operational efficiency,” says Fenggang Si.

Complete coverage with Commvault Complete Backup & Recovery

The video provides an overview of the value proposition of the solution. With Commvault, you get complete coverage, complete value and complete recovery readiness, all in a single solution.