Case Study: Shandong Provincial Hospital

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Case Study: Shandong Provincial Hospital

Hospital enables remote disaster recovery across two campuses and restores data 60% faster


The challenge

  • Support the Chinese government’s initiative to ensure the integrity of Internet Plus Healthcare systems
  • Provide patients with faster diagnosis and treatment services by improving the efficiency of critical medical data backups
  • Consolidate disparate backup services across two hospital campuses into a single solution

The solution

The benefits

  • Backup success rate increased to 99% and data recovery efficiency to 60%
  • Reduced daily operation and maintenance time by 70% and recovery time by 80%
  • Lowered labor cost and increased operational efficiency of hospital
  • Enhanced security of healthcare data
  • Simplified day-to-day management with full local language and highly visual interface
Case Study Shandong Provincial Hospital

Industry: Healthcare

Headquarters: Jinan City, Shandong Province, China

Deliver efficient healthcare services

The healthcare sector and payment processes for medical services are undergoing a massive transformation, with new technologies opening up opportunities for development and growth. With the national Chinese government announcing an initiative to promote the integrity of Internet Plus Healthcare systems, managing and protecting data while providing patients with prompt and efficient diagnosis and treatment has become a major focus for Shandong Provincial Hospital.

Shandong Provincial Hospital is a ‘Grade A, Class Three’ hospital with 120 years of history. Healthcare data, such as scientific research and patient records, plays a vital role in improving the efficiency and accuracy of medical services. By using the automated recovery features of Commvault Complete™️ Backup & Recovery, the hospital can centrally manage and verify the backup of critical data from multiple healthcare systems across its Central and Eastern campuses.

Increase operational efficiency with faster backup and recovery processes

Prior to implementing the Commvault solution, the two campuses used disparate backup platforms, which resulted in management difficulties. The legacy systems also lacked core data management and protection capabilities. With ransomware attacks around the world on the increase, this reinforced the need for a reliable and highly efficient disaster recovery backup platform.

"The benefits of implementing Commvault exceeded our basic requirement of protecting our medical data. The solution has significantly improved the hospital’s data management effectiveness and operational efficiency."

Fenggang Si
Engineer, IT Network Management Office,
Shandong Provincial Hospital

After evaluating various solutions, Shandong Provincial Hospital selected Commvault to combine backup, recovery, data deduplication, email classification, virtual server protection, and disaster recovery functions in a single data management platform. “The Commvault solution is versatile and allows us to easily respond to a range of scenarios, such as changes in applications or architecture,” says Fenggang Si, Engineer, IT Network Management Office, Shandong Provincial Hospital.

Highly intuitive user interface simplifies data management

The full local language and highly visual interface of Commvault Complete™️ Backup & Recovery has helped to simplify day-to-day management and reduce costs. The solution supports remote disaster recovery between the two hospital campuses and enhances data security.

With Commvault, the hospital’s backup success rate has reached 99% with data recovery efficiency improved by 60%. Daily operation and maintenance time has reduced by 70% and recovery time by 80%. As a result, Shandong Provincial Hospital has met its current backup requirements while also significantly reducing labor costs and management overheads. “The benefits of implementing Commvault exceeded our basic requirement of protecting our medical data. The solution has significantly improved the hospital’s data management effectiveness and operational efficiency,” says Fenggang Si.


At-a-glance

Shandong Provincial Hospital in numbers


  • 2 campuses
  • 3,500 beds
  • 3.7 million outpatients per year
  • 150,000 inpatients per year
  • 77,000 surgeries annually

Backup environment


  • Commvault Complete™️ Backup & Recovery
  • Oracle and Microsoft SQL databases
  • Microsoft Windows operating system

70% reduction in time spent on daily operation and management