MultiCom Software Oy improves service delivery with Commvault

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Finnish backup solution and service provider meets 100% of customer requirements

Challenge

  • Needed a solution capable of delivering reliable Backup and Recovery as a Service (BRaaS) to customers operating in heterogenous platforms
  • Simplify the process to backup a wide range of applications, such as Oracle, SQL servers, MySQL, MariaDB, Cassandra, PostgreSQL, and Microsoft 365
  • Support fast adoption of new technologies and environments

Solution

  • Deployed Commvault Complete™ Data Protection as the delivery platform for BRaaS as on-premises, cloud, or hybrid solutions
  • Data is backed up to multiple locations and media including disk, tape, or cloud, depending on customer requirements
  • One unified solution to manage both backup and archiving needs

Result

  • Met 100% SLA for customers even with a rapidly changing environment
  • Gained a single pane of glass to manage backup and recovery of data running on different platforms or technologies
  • Gave confidence to customers that their data is safe and secure
  • Enabled users to easily access and monitor the status of their backup via a web portal
  • Increased business agility by using a flexible and scalable solution

“With Commvault, we can easily adapt and meet the needs of small to enterprise customers, which is a competitive edge.”

– Timo Danilotschkin | CEO, MultiCom Software Oy

“By adopting Commvault as the delivery platform for Backup and Recovery as a Service, we can address all customer cases even with a rapidly changing environment.”

– Timo Danilotschkin | CEO, MultiCom Software Oy