--- title: "Customer Support | Commvault" type: "WebPage" language: "en-US" url: "https://www.commvault.com/support" date: "2025-08-16T08:12:14-04:00" modified: "2025-08-18T21:10:05-04:00" description: "The Customer Support Portal is where customers with active Subscriptions can create and manage support cases, review documentation, or find trainings." image: "https://www.commvault.com/ogimage/fb/12208/" breadcrumbs: - name: "Commvault Home" url: "https://www.commvault.com/" - name: "Support" --- # Support - [Home](/) - Support ## All the Support You Need in One Place Find support links for both Self-Hosted Software and As a Service customers. - [Self-Hosted Login](https://support.commvault.com/Account/Login) - [As-a-Service Login](https://login.metallic.io/identity) ![](/wp-content/uploads/2025/08/Integrations_DarkTrace_Hero_650x650.jpg) --- - [Get Support](#Support) - [Self Hosted Support](#Self-hosted) - [As-a-Service Support](#As-a-service) - [Testimonials](#Testimonials) --- ## Get Support Need help? We are here for you. --- ![](/wp-content/uploads/2025/08/CVLT-Support_Premium-Support.jpg) page ## Commvault Support Offering Not sure what level of support is right for you? Review our flexible options. [Learn more about Commvault Support Offering](https://ma.commvault.com/support) ![](/wp-content/uploads/2025/08/CVLT-Support_Standard-Support.jpg) Login ## Submit Support Case Need help? We’re here for you. Login and submit a support ticket. [Learn more about Submit Support Case](https://support.commvault.com/Account/Login) ![](/wp-content/uploads/2025/08/Promo_JoinCommunity_532x300.jpg) ## Community Discuss technical questions, connect with our experts, and share knowledge. [Join now about Community](https://community.commvault.com/) ![](/wp-content/uploads/2025/08/Promo_TalkWithARep_532x300.jpg) ## Get in Contact Self-hosted Software Customers +1 877-780-3077 [Worldwide Numbers](https://support.commvault.com/Support/TelephoneSupport) Tip: Support will need your Commcell ID to reference your account. --- Self-Help ## Self-Hosted Software Helpful resources to help you resolve common software issues. --- ![](/wp-content/uploads/2025/08/Resource_Generic_888x500-2.jpg) documentation ## Documentation No matter where your data is or where you want to store it, we have a solution. [Learn more about Documentation](https://documentation.commvault.com/) ![](/wp-content/uploads/2025/08/Resource_Generic_888x500-10.jpg) ## Knowledge Base Everything you need to know to support your data protection journey. [Learn more about Knowledge Base](https://kb.commvault.com/) ![](/wp-content/uploads/2025/08/Resource_Generic_888x500-34.jpg) documentation ## Release Notes Stay up-to-date on the latest features, fixes, and updates. [Learn more about Release Notes](https://documentation.commvault.com/v11/essential/announcements.html) --- --- Self-Help ## As-a-Service Helpful resources to solve common as-a-service issues. --- ![](/wp-content/uploads/2025/08/SupportedTech_Microsoft_Benefits_Cloud_1088x870.jpg) documentation ## Documentation No matter where your data is or where you want to store it, we have a solution. [Learn more about Documentation](https://documentation.commvault.com/) ![](/wp-content/uploads/2025/08/SupportedTech_Microsoft_Hero_650x650.jpg) Login ## Knowledge Base Everything you need to know to support your data protection journey. [Learn more about Knowledge Base](https://support.commvault.com/Account/Login) ![](/wp-content/uploads/2025/08/SupportedTech_Azure_Benefits_Streamline_1088x870.jpg) product release notes ## Release Notes Stay up-to-date on the latest features, fixes, and updates. [Learn more about Release Notes](https://metallic.io/product-release-notes) ![](/wp-content/uploads/2025/08/SupportedTech_AWS_Benefits_CyberResilience_1088x870.jpg) customer support ## As-a-Service Policies Our As-a-Service offerings are covered by the best-in-class Commvault Support Team. [Learn more about As-a-Service Policies](/resources/pdf/customer-support) ![](/wp-content/uploads/2025/08/SupportedTech_HitachiVantara_Hero_650x650.jpg) msp customer support policies ## MSP Customer As-a-Service offerings are covered by the best-in-class Commvault support team. [Learn more about MSP Customer](/resources/pdf/msp-customer-support-policies) --- TESTIMONIALS ## What our customers are saying Customers from around the globe count on Commvault to secure their cloud data — at the industry’s lowest TCO. > “Commvault has always been our top vendor when it comes to support, and response times have always exceed our expectation. Every Commvault support staff we have dealt with has always gone above and beyond, for every support ticket we log.” > > Sam Desilva > > Storage Architect, Landgate > “I feel very comfortable every time I contact Commvault support; I receive a prompt response and your Support Techs are always very courteous.” > > Ganesh Sambandam > > UTI > “We have been using Commvault for approximately one year. It is an impressive product that we are still learning to use properly. Having been in IT for more than 30 years, I have stated over and over again that Commvault support is the best I have ever used, without question.” > > Graeme Lockett > > Infrastructure Network Engineer, North Power Limited --- ## Discover the Readiverse Your go-to learning resource for cyber resilience and readiness. [Explore now](/becoming-cyber-ready/readiverse)