Enterprise architects are refreshing their approach to information archiving. As newer, innovative vendors are assessed, enterprise architectural professionals must add new requirements to the product wish list. Archives are among the systems of record to be mined for business insights that provide sources of data, content and customer communications. However, archiving technologies are often perceived as serving the needs of back office, legal and compliance roles. While this has historically been true, Forrester recognizes that some archiving vendors are transforming how these content repositories can be used. Read this report to gain insights into the 31 vendors that Forrester has evaluated in this space, understand the vendor landscape and where the innovation is happening.
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