Revolutionizing Cloud Resilience: Top Mortgage Lender Cuts Costs by 85% with Commvault

Background

Family-founded and operated since 1990, this top mortgage lender has helped millions of Americans achieve their dreams of homeownership and financial betterment for over 30 years. The wellbeing and improvement of our customers’ lives and the communities in which they live fuels our ambition. We’re driven by boundless stamina and an unwavering focus on continuous collaboration, relentlessly seeking the right solutions for every customer and loan every day.

Entire Environment Recovery

This mortgage provider’s biggest challenge is to recover their application environments rapidly after a downtime. This mortgage lender, like any other enterprise with mission-critical applications, have experienced downtime due to internal and cloud provider issues such as cloud zone failures, environment misconfiguration, bad deployments, and, on rare occasions, cloud regional failures. Their organizationally mandated recovery time objectives require business critical systems recovery in less than 4 hours in full operational condition, which is a huge challenge.

Data Resilience

In addition, data protection in the same region or across to another region is a big challenge to be able to recover at a particular point-in-time. Using data center-based backup and replication systems did not work well for their cloud applications due to challenges with agents, and the dynamic and auto-scaling nature of the applications. Hypervisor, agent based continuous data protection systems are not an option on the cloud platforms as public cloud providers do not allow hypervisor level access.

“Commvault Cloud Rewind stood out among four different vendors, including AWS’s native DR service across four different categories”.

Cloud Operations Leadership Team, A Top Mortgage Lender.

Solution

This top mortgage lender started using Commvault Cloud Rewind in 2019. They are protecting 2000+ AWS resources across several VPCs, including some of their development environments. They now achieve 15 minutes RPO for their business-critical applications data. They do monthly testing. Towards the end of year, they test almost every day to gain confidence in their business system’s resilience against any kind of planned or unplanned downtime.

With Commvault Cloud Rewind, they self-service their DR tests internally with just a couple of their regular cloud operations team members. Commvault Cloud Rewind has eliminated their legacy complex technical DR plans that lay out the dependencies of their systems and infrastructure using manual processes. For entire environment recoveries, Commvault Cloud Rewind automatically programs AWS cloud based on production cloud environment configurations, including the dependencies at a particular point-in-time. Commvault Cloud Rewind intelligently adjusts VPCs, virtual machines, load balancer, gateway configurations based on the availability of the resources in the recovered regions as the cloud capacity may be limited depending on the availability zones.

Furthermore, cloud operations cost for protecting their environment has been cut down drastically as Commvault Cloud Rewind automatically monitors backup and replication SLA policies. Their teams simply tag their cloud instances from their development environment(s) for complete hands-free data protection. As they scale their business, Commvault Cloud Rewind will be dynamically scaling our system to accommodate demanding workload protection and recoveries.

It is no surprise to see why they have increased the use of Commvault Cloud Rewind 15x since their first deployment in 2019.