Boosting Backup Performance by 50%: VKB-Bank’s Success Story with Commvault

Supporting Data Growth

VKB-Bank is an Austrian regional bank in Upper Austria that provides a wide range of retail and business banking services to medium-sized businesses and private customers. It is also a joint-stock company owned by a cooperative society.

With business growth in the medium-sized corporate customers and private retail customers, VKB-Bank saw an exponential increase in its data volume and wanted an enterprise-grade backup solution to ensure the availability of critical.

Over the last decade, VKB-Bank used Symantec Backup Exec as the backup solution. However, the bank experienced frequent product update errors and costly aftercare services. This legacy solution also could not keep up with 20% data growth yearly, leading to significant delays in backup windows.

Improving Backup Performance by 50%

With constant product errors and delays in backup windows, the IT team had to rework failed backups or complete the backups outside work hours. It also took a lot of effort to manage archived mails, negatively impacting banking operations.

“For compliance reasons, we needed to retain daily backup copies for a week, weekly backups for a month, and monthly backups for a year,” said Mühlberger.

By implementing Commvault Backup & Recovery with HPE Proliant DL380 servers, VKB-Bank has improved backup performance by approximately 50%. In addition, through the automated tiering for the long-term retention and archiving function, access to archived emails is much faster, saving additional support effort.

“Using the high-performance backup infrastructure of Commvault and HPE, we have optimized the RPO and RTO, and can now complete backups within work hours,” said Mühlberger. “Commvault Backup & Recovery also gives us greater protection against ransomware attacks, which is critical for our banking services.”

With Commvault Command Center, the IT team can easily monitor the status of successful backup completions, such as restoring files or server instances. This has reduced the time spent in data management, enabling staff to focus on high-value tasks.

Adopting a Reliable Disaster Recovery Mechanism

With the professional support from Commvault Partner, Axians and Unisys, VKB-Bank established a disaster recovery mechanism by implementing Commvault Cloud Backup & Recovery with a redundant EMC Domain environment (replicated across two sites) and HPE Proliant DL380 servers for disk storage. In addition to restoring files or server instances that occur repeatedly during operations, the bank also performed regular disaster recovery tests to ensure the proper recovery of its data and workloads.

“Axians is a Commvault specialist and Unisys knows our IT infrastructure and backup requirements well. Both of them worked hand-in-hand to ensure a smooth transition to Commvault in just one month,” said Mühlberger.