Alcançando a segurança cibernética nos serviços financeiros

Financial institutions face an increasingly sophisticated array of cyber threats targeting their sensitive data, financial systems, and customer information. The stakes have never been higher for banks, investment firms, and insurance companies operating in a digital-first environment.

Financial services organizations remain prime targets for cybercriminals due to the valuable data they possess and the critical nature of their operations. Cyberattacks in this sector can have far-reaching consequences beyond immediate financial losses.

The financial sector’s rapid digital transformation has created new vulnerabilities alongside innovative capabilities. Protection strategies must evolve at the same pace to safeguard assets and maintain customer trust in an interconnected financial ecosystem.

As instituições financeiras enfrentam ameaças cibernéticas específicas e persistentes, criadas para explorar seus valiosos ativos de dados e sua infraestrutura crítica. Os ataques mais comuns incluem:

• Phishing and social engineering: Sophisticated attempts to manipulate employees into revealing credentials or executing fraudulent transactions through deceptive emails, messages, or calls.

• Insider threats: Malicious or negligent actions by employees with legitimate access to sensitive systems and data.

• Ransomware: Targeted encryption of critical financial data with demands for payment, often threatening to expose sensitive information.

• DDoS attacks: Overwhelming financial service websites and applications para interromper operations and customer access.

• API vulnerabilities: Exploitation of weaknesses in the interfaces connecting financial services with third-party applications.

Cloud adoption has fundamentally changed the threat landscape for financial institutions. As organizations migram core banking systems, customer data, and transaction processing to cloud environments, they face evolving attack vectors. Complex regulatory standards further complicate matters: Financial institutions must simultaneously innovate while adhering to stringent compliance requirements that vary by jurisdiction.

A realidade híbrida e multicloud das instituições financeiras modernas cria desafios significativos de segurança. As equipes de segurança precisam monitorar ameaças em diversos ambientes com diferentes modelos de segurança e limitações de visibilidade.

Essa infraestrutura fragmentada dificulta a aplicação consistente de políticas, cria possíveis pontos cegos no monitoramento de segurança e exige conhecimento especializado em várias plataformas. As organizações financeiras enfrentam dificuldades para manter uma detecção abrangente de ameaças e uma resposta coordenada a incidentes nesses ambientes díspares.

The consequences of inadequate cybersecurity in financial services extend far beyond immediate data breaches or financial losses. Reputational damage can be devastadores: Customers lose confidence in institutions that fail to protect their assets, leading to significant customer attrition.

As penalidades regulatórias têm se tornado cada vez mais severas, com multas que podem chegar a milhões de dólares por falhas de conformidade. Interrupções operacionais decorrentes de incidentes cibernéticos podem paralisar as negociações, impedir transações ou bloquear o acesso dos clientes às contas por longos períodos.

Um programa abrangente de segurança para serviços financeiros requer vários componentes essenciais:

• Zero-trust architecture: Verification of all users and devices attempting to access resources, regardless of their location.

• Strong encryption: Protection of data both in transit and at rest across all environments.

• Automated recovery capabilities: Rapid restoration of systems and data following incidents to minimize downtime.

• Threat intelligence integration: Proactive identification of emerging threats specific to financial services.

• Regular penetration testing: Identification of vulnerabilities before they can be exploited.

Financial institutions face extraordinary compliance uma complexidade. Regulations like the Lei de Resiliência Operacional Digital (DORA) in the European Union impose strict requirements for cyber resilience and third-party risk management. Payment Card Industry Data Security Standard (PCI DSS) mandates specific controls for handling payment information. The Network and Information Security Directive (NIS2) establishes cybersecurity requirements for critical infrastructure, including financial services. These overlapping frameworks create a complex compliance landscape requiring sophisticated management approaches.

The financial sector’s unique operational characteristics create distinctive cybersecurity challenges. Financial institutions process continuous, time-sensitive transactions that cannot tolerate disruption. A minutes-long outage can result in millions of dollars in losses and impact thousands of customers. This constant transaction flow provides attackers with persistent opportunities to identify and exploit vulnerabilities.

Equívocos comuns sobre a segurança cibernética no setor financeiro podem levar a estratégias de proteção inadequadas. Muitas instituições superestimam a eficácia das defesas de perímetro na era da computação em nuvem e do trabalho remoto.

Outras cometem o erro de generalizar os tipos de violações, em vez de reconhecer os ataques altamente direcionados e sofisticados, projetados especificamente para instituições financeiras. Algumas organizações se concentram exclusivamente em ameaças externas, negligenciando os riscos internos, que representam uma porcentagem significativa dos incidentes.

Financial institutions that implement proactive cyber safeguards gain operational advantages.

• Swift data recovery capabilities help prevent extended downtime during incidents. Organizations can restore critical systems within minutes rather than days, maintaining business continuity and customer service even under adverse conditions.

• Automated compliance through integrated oversight helps financial institutions meet strict regulatory mandates. Comprehensive monitoring, documentation, and reporting capabilities streamline audit processes and help avoid compliance penalties. This automation reduces the manual effort required to demonstrate adherence to frameworks like DORA, PCI DSS, and NIS2.

• Early threat detection and response can help reduce operational costs associated with cyber incidents. Proactive identification of threats before they cause damage helps minimize recovery expenses, forensic investigation costs, and potential regulatory fines. The financial impact of a contained threat is a fraction of the cost of a full-scale breach.

• Perhaps most importantly, visible commitment to asset protection strengthens client trust. Financial institutions that demonstrate robust security practices build stronger relationships with customers increasingly concerned about data privacy and security. This trust translates directly into customer retention and competitive advantage in a crowded marketplace.

Uma empresa global de serviços financeiros enfrentava desafios significativos com sua infraestrutura fragmentada de Backup and Recovery. A organização carecia de padronização nas políticas de backup e não possuía uma solução coesa de resiliência de dados devido a um ambiente de dados amplamente distribuído com visibilidade limitada.

Essa fragmentação resultou em altos custos operacionais e em uma arquitetura de backup não resiliente, o que deixava a empresa vulnerável às crescentes ameaças de ransomware direcionadas ao setor financeiro.

The company partnered with Cognizant and Commvault to implement a comprehensive cyber resilience strategy. The solution consolidated multiple point solutions into a single, unified platform for backup and recovery operations across a multi-country, hybrid environment. This approach eliminated potential gaps in data protection and addressed technical debt while providing end-to-end visibility into the company’s data environment.

Os principais componentes da implementação incluíram:

• Consolidation of data protection and recovery operations on the Commvault Cloud platform with a centralized architecture.

• De-duplication and compression technologies for faster backup and higher backup success rates.

• High-availability architecture for the backup infrastructure.

• Global standardization of backup and retention policies.

The unified platform permitiu the enterprise to modernize its security and data policies, automate and optimize storage and recovery operations, and maintain compliance across various regulatory requirements. The solution leveraged AI-driven capabilities to provide greater intelligence and accuracy, including real-time anomaly detection and threat analysis for earlier warning of cyberthreats.

“Commvault provides end-to-end visibility to a complex enterprise data environment and granular recovery options to ensure data is always ready for business. Commvault is helping us deliver what true cybersecurity and resilience should be.” said Siddhaarth Pandey, Director, Cloud, Infrastructure, and Security Services Practice at Cognizant.

Os resultados foram impressionantes:

• 40% faster backup and restore rates for critical servers with storage snapshot integrations and disk-based backups.

• 100% server coverage with a unified platform for all workloads across different backup locations.

• 99% backup success rate through consolidated operations and diligent backup management.

• Effective management of 1024 PBT data across 3000+ clients, including Salesforce and Microsoft 365 workloads.

• Reduced risk, data footprint, and storage costs through global de-duplication and compression.

• Enhanced disaster recovery through backup replication between primary and secondary sites.

• Ransomware alerting at the media agent level.

This transformation permitiu the financial services company to establish a holistic cyber resilience strategy to defend against ransomware and other cyber risks while maintaining the integrity and security of vital data across multiple locations.

Commvault’s unified platform oferece às instituições financeiras recursos abrangentes to identify and mitigate cyber threats across their environments. The solution integrates advanced security features with data protection to create a cohesive defense strategy tailored to the unique needs of financial services organizations.

Core strengths of Commvault’s approach include:

• Sophisticated threat detection: AI-forward anomaly detection identifies potential ransomware and other threats before they impact critical systems.

• Immutable backups: Protection of financial data with backup copies that remain secure even if production systems are compromised.

• Compliance search capabilities: Rapid identification and retrieval of specific data required for regulatory inquiries or audits.

• Comprehensive data backup: Protection of diverse financial workloads across on-premises, cloud, and SaaS environments.

• Accelerated recovery: Minimized downtime through rapid restoration of critical financial systems and data.

• Multi-environment management: Unified protection across hybrid and multi-cloud infrastructures common in financial services.

Financial institutions benefit from Commvault’s centralized approach to resiliência cibernética. The platform’s simplicity reduces the complexity of managing security across disparate environments. Its scalability accommodates growth without compromising protection. Most importantly, it provides comprehensive coverage for the diverse systems and data types found in modern financial organizations.

Commvault’s team of financial services experts can provide additional insights into protecting specific banking, investment, and insurance workloads. Organizations can develop tailored strategies to address their unique security challenges and compliance requirements with expert guidance on implementation and optimization.

Financial institutions must prioritize resiliência cibernética to protect their critical assets, maintain customer trust, and meet regulatory requirements. Modern cyber threats require sophisticated, integrated solutions that can adapt to the changing landscape while providing comprehensive protection across hybrid environments.

A unified approach to data protection and resiliência cibernética helps organizations stay ahead of threats while maintaining operational efficiency and regulatory compliance.

Solicite uma demonstração to see how we can help strengthen your financial institution’s resiliência cibernética strategy.