How Cyber Resilience Protects Healthcare for Millions of Americans

Cloud-First Cyber Resilience

Over the years, the IT team tried data backup products from Veritas, Cohesity, and Dell (formerly Data Domain). But no single vendor met all their requirements.

Then, their move to Microsoft Azure inspired the search for a cyber resilience partner with full cloud support.

Commvault® Cloud checked all the boxes:

• 100% cloud readiness
• Support for structured and unstructured data
• Scalability for virtual machines (VMs) and cloud environments
• Compliance with HIPAA requirements
• A collaborative, forward-thinking partner

From the start, the Commvault team listened and understood our needs.
Commvault gives us one cloud-native solution to meet our cyber resilience needs and grows with us.

Most critically, they saw Commvault as a table stake in their cyber resilience strategy, preparing the company to recover rapidly in the event of an outage.

Complete Protection with Commvault and Azure

Commvault Cloud covers the IT team’s “crown-jewel applications” for member services, claims processing, and physician support.

They protect data in Azure and Oracle Cloud with a primary data center in Azure that is replicated to a secondary disaster recovery site, with both protected with Commvault Cloud.

In another layer of defense, Commvault’s Air Gap Protect adds encrypted backup data copies in air-gapped locations that are isolated from tampering or deletion.

Rapid Recovery

When tested, the company’s cyber resilience strategy significantly minimized the impact.

In the CrowdStrike software update that caused a widespread IT outage, their systems went down. Working with Commvault support, the IT team made a quick decision.

Without Commvault, it could have taken us two days to restore all our systems. Instead, we were back in business in just six hours – minimizing the impact to members and healthcare providers.

In business terms, that meant that systems were online for doctors to authorize scans or procedures.

In the future, Commvault’s new integration with CrowdStrike will mean layered threat detection and faster data recovery.

Continued Innovation with Cleanroom Recovery

The company finds that Commvault grows with its evolving cyber resilience strategy, from their move to the cloud to storage consolidation to recovery support.

They are now piloting Cleanroom Recovery as an affordable way to test and recover data regularly in a safe and controlled environment, with the goal of fully rolling it out this year.
“We asked for something like Cleanroom Recovery and Commvault created it,” said the Vice President.
“That kind of collaboration is why we see this as a long-term partnership.”

Reduced Cost with Pure Storage and Commvault

At the same time, the company moved to Pure Storage after recognizing that storage had become their biggest expense.

With Pure Storage, they get 8:1 deduplication and shortened their retention timeframe from 10 years.

Via an API between Commvault and Pure Storage, the IT team simplifies snapshot management and provisioning.

The integration between the Pure Storage and Commvault is a big help for us. Commvault automates and streamlines taking snapshot copies.

The company also reduces its storage footprint with Commvault’s deep cloning and automated archiving.

With efficiencies such as these, plus Commvault Cloud’s broad capabilities, the company has chosen to sunset all other legacy backup solutions.