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Making the active resilience promise measurable, repeatable, and sustainable through ResOps

Commvault Services

Our Professional Services, Forward Deployed Engineer (FDE), and Active Resilience Managed Services (ARMS) help customers move from recovery assumptions to evidence-based resilience by aligning people, recovery processes, and the Commvault Platform to the outcomes that matter most: protection, recoverability, and sustained operational confidence.

  • Professional Services

  • Forward Deployed Engineer (FDE)

  • Active Resilience Managed Services (ARMS)

The resilience readiness gap

Strengthen resilience as threats evolve

Ransomware preparedness and effective recovery remain significant challenges for organizations. As threats evolve and operational requirements grow more complex, our services help customers maximize the value of our platform and achieve stronger resilience. outcomes

76%

of surveyed security leaders say it is getting harder to be fully prepared for ransomware in the age of AI.

22%

of ransomware victims that considered themselves well prepared recovered within 24 hours.

4 in 10

ransomware victims were unable to fully restore the data they lost using backups.

Source: CrowdStrike, State of Ransomware Survey, 2025. Survey of 1,100 global security leaders.

Services value proposition

Commvault Services transforms technology potential into sustained business resilience—combining specialized expertise, proven delivery discipline, and operational partnership to help customers realize value faster and with greater confidence. The result is a stronger, continuously evolving resilience capability that can keep pace with changing risks, environments, and business priorities.

Accelerate resilience time-to-value

Turn Commvault investments into operationalized Active Resilience outcomes faster.

Reduce execution and transformation risk

Expert-led design, implementation, migration, and integration aligned to ResOps discipline.

Improve adoption, utilization, and ROI

Embed Commvault capabilities into customer workflows, teams, and resilience operations.

Strengthen active resilience posture

Align architecture, engineering, operations, and expertise to trusted recovery and continuity outcomes.

Sustain continuous optimization

Keep resilience capabilities aligned to changing workloads, risks, and business priorities

Services delivery engagement models

Flexible approaches to build, extend, operate, scale and augment resilience outcomes.

Professional Services
Build & ModernizeEMBED & AUGMENTENGINEER & EXTENDOperate & Manage

ADI
(Advisory, Design, Implementation)

RSE
(Resident Support Engineer)

FDE
(Forward Deployed Engineer)

ARMS
(Active Resilience Managed Services)

Customer Asks

“I need to design and modernize my cyber resilience architecture for recovery, scale, and change.”

“I need embedded expertise to strengthen execution and build internal capability.”

“I need to automate and orchestrate workflows across complex integrations & recovery scenarios.”

“I need someone to own resilience operations, reduce team burden, and improve OpEx efficiency.”

Commvault Responds

• Project-based approach
• Design the right architecture
• Accelerate execution / reduce risk
• Build a best practice foundation for
future workloads and scalability

• Customer-directed embedded
expertise
• Support day-to-day operations
• Troubleshooting & fine-tuning
• Knowledge transfer to team

• Deep technical problem-solving
• Unique/non-standard requirements
• API-led platform expansion
• Complex recovery scenarios/
workflows

• 24/7 Monitoring & Remediation
• Product Support & Enhancement
• DR/CR Planning & Runbooks
• Zero Trust Control & Data Plane
Access

Customer Journey

Activate, Onboard, Adopt, Expand, Renew

Adopt, Expand, Renew

Activate, Onboard, Adopt, Expand, Renew

Adopt, Expand, Renew

Explore offered services

Services that advance your Active Resilience Journey.

Continue Your Active Resilience Journey With Proven Expertise

Commvault Services

Resilience is proven, not assumed. Commvault Professional Services, Forward Deployed Engineer (FDE), and Active Resilience Managed Services (ARMS) meets you where you are — from first deployment to sustained operations — turning your investment into resilience you can demonstrate. Let’s start with your minimum viable company (MVC).

Contact us

  • Professional Services

  • Forward Deployed Engineer (FDE)

  • Active Resilience Managed Services (ARMS)