American Pacific Mortgage keeps home buyers from being locked out with true cloud simplicity and scale.

Commvault® Cloud, powered by Metallic® AI adds cyber resilience to a hybrid world.

True cloud simplicity and scale

Cyber resilience for a hybrid world

Protecting customers’ personal data

10TB

of data secured

99.8%

restore times reduced

500,000

customers data protected

CHALLENGES

A migration to the cloud required simpler management across all workloads
Protecting customers’ personal data remains the top priority
APM outgrew its backup-only solution, which needed more cyber resilience capabilities
Data recovery could take up to two days, potentially delaying answers for customers

SOLUTIONS

Commvault Cloud protects data across cloud, on-prem, and SaaS workloads
Industry-leading security protocols and standards help protect sensitive customer data from cyber threats
Features like single-file restore save time for Loan Originators and operational staff that deal with time sensitive documentation

RESULTS

RTO dropped from two days to five minutes
APM can scale up while keeping costs lower and predictable
A single interface simplifies recovery operations for the IT team

In home-buying, data is king

In its mission to deliver home ownership to more people, American Pacific Mortgage (APM) has done that for more than half a million customers. The California-based company ranks nationally among the top 10 mortgage lenders, closing approximately $10 billion in deals annually across more than 300 branches.

APM relies on customer, market, and property data for every lending decision. The instant availability of that data makes a difference for customers in the home-buying process, for loan originators closing deals, and for the company’s competitive advantage.

Backing up customers’ sensitive PII data that’s critical for home purchases; Protecting data across Microsoft Azure, Exchange, SharePoint, SQL, Windows, VMWare, and more; Securing 10TB of data

Commvault: A trusted, scalable platform

Not long after she joined the bank, Buschman recognized that APM was rapidly outgrowing its backup system. Restoring a file could take up to two days – an unacceptable delay in the fast-moving mortgage business. At times, the transfer process left files corrupted. Plus, their backup solution didn’t allow managing data at remote endpoints.

The company evaluated half a dozen backup providers before choosing Commvault.

“One of the reasons we chose Commvault is its reputation in the industry,” Buschman said. “Anybody I talked to said, ‘You won’t be sorry moving forward with Commvault. It’s delivered from a recovery perspective in any disaster.’”

Commvault’s modular platform would also allow APM to add more capabilities.

Commvault also builds in industry-leading security protocols and standards to appease the CISO (Chief Information Security Officer) part of Buschman’s role. It offers zero-trust access controls, virtual air gaps, immutable data copies, advanced cyber detection and monitoring for visibility, and rapid threat remediation.

Recovery in five minutes

Commvault brought much-needed single-file restore, dramatically simplifying recovery for end users. Team members no longer must wait two days for restores or worry about data corruption. Now, it’s less than five minutes – a welcome change for loan officers amid closing deals.

For APM, less downtime and more reliable business continuity mean the ability to get answers to customers and get them into homes sooner.

Cleanroom Recovery

Commvault recently rolled out additional cyber resiliency capabilities, including Cleanroom Recovery (CRR). In this unique test bed, APM can validate the effectiveness of cyber-recovery plans, technologies, and processes. The secure environment isolates and safeguards data and critical assets from attacks.

“Cleanroom Recovery is a game-changer for Commvault Cloud,” Buschman said. “It enables comprehensive testing, and retesting, on the fly, which is something that traditional cleanroom solutions don’t provide. It’s also designed to help organizations recover rapidly from a cyber incident. The level of confidence and security this innovative solution can provide is invaluable.”