Key Takeaways
- Arlie Data Sense helps turn sprawling grid data (logs, audits, job histories) into clear, actionable summaries with suggested follow-ups and free-form querying.
- New root-cause analysis helps scan failures, spots anomalies, and delivers plain-language diagnostics with recommended next steps – no manual log-diving required.
- Video Bytes in Arlie Responses jumps you to the exact timestamp in long-form videos that answer your question, helping speed up problem-solving.
- Behind the scenes, Arlie orchestrates ETL, PII masking, and analysis agents to help generate contextual insights you can act on quickly.
- Arlie and its agent library are available in Commvault SaaS with phased rollout, bringing parity with Commvault software deployments.
IT teams are under pressure to do more with less. You’re expected to spot risks early and optimize performance while juggling growing infrastructure and managing thousands of daily backup events. Generating insights from this constant stream of activity across platforms can be incredibly difficult.
This allows vulnerabilities to quietly creep in, waiting to expand into a major issue. Your dashboard says green. Backups seem to be running. But behind the scenes, something’s building: a silent timeout, a log full of subtle warnings, a spike in retries you didn’t notice. By the time a backup admin spots it, it’s already an incident.
The fact is, modern IT environments don’t fail loudly – they fail subtly. And most of the time, the data that could have warned you is already there. It’s just buried in audit trails, scattered across consoles, or trapped in a 40-minute training video.
This is where Arlie really shines. Arlie isn’t just an AI assistant – it’s the intelligent, unified interface designed to help find, understand, and resolve issues faster. Arlie orchestrates advanced backend workflows (agents) that help interpret data, identify anomalies, and generate insights – and then communicates the findings to you through a simple, conversational experience.
With Arlie Data Sense and Video Bytes in Responses, Arlie brings context, clarity, and speed to every interaction – without the hunting. Let’s take a look at what’s new.
Grid Data Analysis: From Data Overload to Data Insight
Modern environments generate an overwhelming amount of data: logs, alerts, warnings, and more. On the Commvault platform, these manifest as audit trails and job histories, with hundreds or even thousands of events occurring every day.
Businesses often don’t know where to begin when analyzing their environments. Backup admins are tasked with making sense of this flood, manually scanning through sprawling rows of data across multiple consoles just to understand what’s happening. And with so many actions being logged every minute, it’s easy to miss early warning signs that could escalate into larger issues.
That’s where Arlie Data Sense and its grid data analysis capability come in. It ingests your platform data and distills it into clear, actionable summaries. Instead of forcing teams to scroll through thousands of rows, Arlie Data Sense identifies the most relevant information, delivers those summaries, and highlights what’s actionable in a clear, conversational way. Users can expect:
- A highlighted executive summary tailored to the user’s environment.
- Suggested follow-up questions to help explore emerging issues.
- The ability to ask free-form questions for deeper analysis.
What’s more, Arlie Data Sense highlights ransomware protection-related events and major changes, proactively surfacing insights that help users stay ahead of potential risks.
However, behind the scenes is where the magic truly happens. Arlie orchestrates multiple backend workflows – retrieving data from Commvault, performing ETL and PII masking, and leveraging analysis agents to generate insights. Arlie’s reasoning and knowledge augmentation capabilities then transform this into actionable intelligence for the user.
With a simple click of a button, backup admins can derive key insights that highlight the exact points needed. Essentially, this allows you to converse with your platform’s data and gain a much clearer understanding of where the system stands in real time.
It’s not just alerting; it’s contextual understanding. No more digging through logs. No more endless tab-hopping. It’s a smarter, faster way to help you monitor system health, troubleshoot issues, and understand your risk landscape. This kind of insight drastically improves efficiency, especially for lean teams managing complex environments, allowing them to focus on what truly moves the needle.
Root-Cause Analysis: Turning Raw Logs into Real-Time Answers
Reading logs is no one’s idea of fun. Yet buried in those logs are critical clues: why something failed, where the system is strained, and what’s likely to break next. Given the monotonous nature of scouring through large volumes of log data for answers, many teams struggle to diagnose job failures.
Arlie Data Sense and its root-cause analysis capability do the detective work. It scans job failures, identifies root causes, spots anomalies, and generates clear, human-readable explanations – all without manual log interpretation.
Integrated directly into the Send Log Files workflow and Command Center, the agent processes log files to deliver detailed diagnostics along with potential resolutions. Arlie then communicates those findings and recommendations to users, providing clarity and saving valuable troubleshooting time.
Let’s say a job has failed intermittently over the past week. Instead of manually combing through five different logs, Arlie Data Sense can help flag recurring timeouts linked to a specific virtual machine (VM). Or, if backups are running slower than usual, it can help identify the underlying issue.
So, whether you’re managing a handful of backup jobs or orchestrating across hundreds of environments, Arlie helps you cut through the noise and act faster by presenting the right insights at the right time.
Ever found the perfect video that promises to answer your question, only to realize it’s 30 minutes long? The exact answer you’re looking for could be 20 seconds or 20 whole minutes into the video, and you have no idea where it’s actually buried. Even after finding this video, locating your answer could be a tedious, time-consuming endeavor.
With Video Bytes in Arlie Responses, that frustration is gone.
Now, when Arlie knows there’s a helpful available within documentation or the Readiverse, it doesn’t just share the link – it pinpoints the exact moment in the video that answers your question. Just ask something like “How can I reduce my VM costs?” and Arlie will jump straight to the timestamp where that topic is addressed – say, Minute 12 of a 30-minute walkthrough.
This enhancement means that you don’t have to rely strictly on documentation or lengthy videos to resolve your issues. It’s a smarter, more efficient, and highly focused approach that gives you exactly what you need.
From Answers to Actions: Arlie, Evolved for You
These exciting new capabilities mark a new chapter in Arlie’s journey, transforming it from being an AI assistant that helps to one that understands. Whether it’s generating key summaries or diagnosing failures through Arlie Data Sense or jumping to exactly what you need with Video Bytes, Arlie is AI designed specifically for you.
In a world where IT complexity is only growing, the real edge lies in proactive, contextual intelligence. With Arlie, you don’t just fix issues faster – you prevent them from happening. With minimal user input, Arlie allows you to see more, do more, and be more.
Now Available in Commvault SaaS
Commvault’s AI capabilities – including Arlie and its agent library – are now available in Commvault SaaS. This brings feature parity with Commvault software deployments, giving SaaS customers the same intelligent, AI-enabled experience. This brings feature parity with Commvault software deployments, giving SaaS customers the same intelligent, AI-enabled experience.
These capabilities are rolling out in phases, and you’ll begin seeing them appear in your SaaS environment in the coming weeks.
With these enhancements, Arlie brings the future of intelligent, contextual resilience directly into your hands – across both Commvault software and SaaS. Get ready for faster insights, fewer surprises, and a more connected, proactive experience – all with Arlie at the center.
If you’re using Commvault software, you can enable Arlie today by following the instructions in our documentation.
If you’re using Commvault SaaS and would like to enable these features early, please contact your Commvault representative.
FAQs
Q: What exactly is Arlie, and how is it different from a typical chatbot?
A: Arlie is a unified, conversational interface that orchestrates backend workflows –ingesting platform data, running analyses, and returning concise, actionable guidance – so you can move from “searching” to “solving.”
Q: How does the grid data analysis feature help me day to day?
A: Instead of sifting through thousands of rows across consoles, Arlie Data Sense highlights the most relevant signals, summarizes them for your environment, and proposes next questions to dig deeper, reducing noise and accelerating decisions.
Q: What problems does the root-cause analysis feature tackle?
A: It analyzes failures and anomalies across logs to pinpoint likely causes – like recurring timeouts tied to a specific VM – and offers human-readable explanations with potential resolutions, saving significant troubleshooting time.
Q: How do Video Bytes in Arlie Responses speed up learning and support?
A: When a relevant video exists, Arlie links directly to the precise timestamp that answers your query, eliminating the need to scrub through lengthy recordings to find the right segment.
Q: Where can I access these capabilities, and when will I see them?
A: Arlie and its agents are available in Commvault SaaS with feature parity to software deployments, and the enhancements are rolling out in phases over the coming weeks; contact Commvault to enable early access.
Q: How does this tie into resilience and business continuity efforts?
A: Proactive insight and faster root-cause analysis complement disaster recovery programs by helping teams act before minor issues escalate – supporting broader goals of resilience and continuity highlighted in industry cyber and disaster recovery practices.
Teja Medasani is Principal Product Manager, AI, and Mrityunjay Upadhyay is Director, Development, at Commvault.
