The role

Commvault has an outstanding career opportunity for a Subscription Renewals Team Lead to support customer retention, expansion, and subscription revenue growth. This role is responsible for managing a book of renewal business, engaging customers proactively, and executing renewals as a consultative sales motion. Additionally, the role will support and help drive members of the frontline renewals team. The ideal candidate is proactive, customer-focused and has experience in technical or consultative selling.

The Subscription Renewals Team Lead partners closely with cross-functional teams across the software lifecycle to support renewal and expansion execution. This role thrives in a fast-paced, dynamic environment and maintains a strong focus on revenue-generating activities, including vertical and horizontal expansion motions. 

How You Will Make an Impact

• Maintain consistent and meaningful communication with customers throughout the renewal sales cycle to reinforce value and satisfaction.
• Assess current and future customer environments, presenting multi-year subscription renewal options that align with their evolving needs.
• Identify and close additional opportunities during renewal discussions, ensuring that customers maximize their investment in Commvault solutions.
• Support and collaborate with Subscription Renewal Representatives to deliver collective success within a defined territory
• Deliver and champion consistent operating rhythms, accurate forecasting and disciplined pipeline management using Salesforce and related tools
• Partner cross-functionally to support renewal and expansion execution and broader regional strategy
• Navigate challenging situations with professionalism, creating actionable paths to resolution while securing stakeholder buy-in.
• Actively contribute to the development of new processes, embracing innovation within a results-driven framework.
• Execute all follow-up actions from meetings to ensure customer satisfaction and successful deal closure. 

Key Skills: Subscription Renewals Representative

• Communication Skills
• Research and Prospecting
• Resilience and Persistence
• Relationship Building
• Time Management
• Objection Handling
• Adaptability
• Goal-Oriented Mindset
• Closing Skills

What You Need to Be Ready:

• A minimum of 4 years’ experience in renewal sales or inside sales.
• An energetic, self-starting mindset with a consultative sales approach.
• A proven ability to drive high transaction volumes and increase sales revenue.
• Exceptional verbal and written communication skills to engage customers effectively.
• A results-driven attitude with strong analytical and negotiation skills.
• Comfortable working in a collaborative, team-oriented environment.
• Demonstrated ability to manage territories, ensuring accurate forecasting and deal execution.
• Experience with Salesforce (SFDC) is highly preferred.
• Fluency in English (written and verbal) at a professional business level.
• Exposure to sales methodologies such as MEDDPICC and Command of the Message is a plus

You’ll love working here because:

• We offer an attractive compensation package.
• Employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An all-embracing company culture, an opportunity to join our Employee Resource Groups

Join us in shaping the future of cyber resilience – where your skills, innovation, and passion make a real impact. Together, we will redefine what's possible in the world of data protection and business resilience!

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