In every customer meeting over the past year, there’s been a moment where the conversation shifts from technology to business strategy to justifying an investment in cyber resilience. No longer are you – as CIOs and technologists – yearning for that seat at the table. It’s yours, and you need to be ready and empowered to lead the conversation.
We’ve Heard You
In thousands of conversations that I’ve had with our customers, I’ve heard three consistent themes:
- “Help us connect resilience to business outcomes.”
We know you don’t struggle with understanding backup technology. What we hear are your struggles with articulating why resilience matters to executives who think about revenue, market share, and competitive advantage, not RTO and RPO.
You need ways to translate technical capabilities into business value: benchmark data that shows where you stand compared to peers; quick, digestible perspectives from executives who’ve made these cases successfully.
- “Give us insight into what’s actually happening in the threat landscape.”
Security threats are daily headlines. AI-enabled attacks are evolving faster than ever. But which threats actually matter to your business? Which vulnerabilities should you address first? What are your peers seeing in real incidents?
You want curated intelligence, not more noise. You want analysis from people who’ve been CISOs and CIOs, who understand the difference between a theoretical threat and a practical business risk. You need to understand both how AI is being weaponized by attackers and how to secure your own AI implementations.
- “Show us what good looks like.”
When I’ve asked you, “Are you ready for the next disruption?”, many of you have honestly answered, “I don’t know.” Not because you lack capabilities, but because you lack clear benchmarks.
You want to understand: What does minimum viable recovery actually mean for your business? Where should you be on the maturity curve? What are the must-have capabilities vs. nice-to-haves? How do high-performing organizations approach resilience differently?
From Customer Feedback to Customer Value
The Readiverse exists because we listened to these conversations. We heard what you were asking for – and we built a destination that delivers it.
This isn’t a content marketing play. It’s not a place to promote products or push sales messages. It’s a purpose-built learning platform designed to make you more successful by giving you what you’ve been asking for all along:
Strategic resources you can use immediately: Readiness assessments, regulatory guides, and intelligence briefs that help you operate more effectively in your role. Bold Takes: 60-second executive perspectives on what matters right now in cyber resilience.
Intelligence that matters to your business: Analysis of emerging threats, market shifts, and regulatory changes, filtered through a business impact lens by experts who’ve been in your seat.
Peer learning and expert insight: Conversations with other CXOs navigating the same challenges. Technical deep-dives from our field experts. Hands-on workshops that sharpen response capabilities.
The Altitude That Matches Your Needs
What makes the Readiverse different is that it operates at two altitudes, because you do, too.
If you’re a CISO or CIO, you need executive-level insight for board meetings and strategic planning. But you also need practical, tactical guidance when you’re pressure-testing incident response plans or implementing new recovery capabilities.
If you’re a practitioner, you need hands-on skills to respond when the alert comes at 2 a.m. But you also want to understand the strategic context so you can grow in your career and contribute to bigger conversations.
The Readiverse serves both mindsets. Both altitudes. Because readiness isn’t just about tools and technology. It’s about building awareness and capability across every stage of the cyber resilience lifecycle.
An Always-On Destination for Continuous Learning
A key insight from all these customer conversations? Readiness isn’t a one-time achievement. It’s continuous.
Threats evolve. AI advances. Regulations change. Business priorities shift. The resilience strategy that worked last year might not be sufficient for what’s coming next. You need a place you can return to again and again, not just for information, but for strategic guidance, practical learning, and community.
That’s what the Readiverse is built to be: an always-on destination where strategic insight meets practical learning. A living platform that grows and evolves as the threat landscape changes. A place you can rely on to stay ready, not just today, but continuously.
Because a great customer experience isn’t just delivering great technology. It’s being a trusted partner who helps you succeed in your most critical mission: helping keep your business ready for whatever comes next.
Discover the Readiverse at Readiverse.com – built from customer conversations, designed for customer success. We can’t wait to hear what you think and keep these conversations going.
Sarv Saravanan is Chief Customer Officer at Commvault.
