At Commvault, we talk a lot about cyber resilience, the ability to recover from whatever challenges come your way. But for one engineer at Australian technology services provider Perfekt, it is his personal resilience that helps him succeed.
Viktor Trokhin left Ukraine when the war began, traveling through five countries before eventually reuniting with his family in Australia. He brought more than six years of ICT experience, deep technical expertise, and a determination to continue his career in tech.
Like many skilled professionals starting over in a new country, Viktor wasn’t just adapting to a new workplace. He was building expertise in new technologies, communicating in a second language, and finding his place in a different professional environment.
Marcus Rolim, Managed Services General Manager at Perfekt and Viktor’s manager, saw his potential immediately.
“Our engineering development program is built around people,” Marcus says. “We invest heavily in mentoring and creating opportunities for engineers from different backgrounds.”
Over the years, Perfekt has welcomed engineers from around 10 different countries. Rather than following a standard training path, the company focuses on each person’s strengths, providing mentoring, practical experience, and support where it’s needed most.
For Viktor, that meant building on his existing expertise while gaining experience with Commvault Cloud and cyber resilience.
As he worked with customers, Arlie – the AI assistant in Commvault Cloud – became a natural part of his daily workflow. Whether he was exploring product capabilities, troubleshooting an issue, or looking for guidance, Arlie helped him quickly find trusted information without interrupting his work.
Then came an unexpected benefit.
Because Arlie supports multiple languages, Viktor could work through complex concepts in his native language before switching to English when speaking with customers or colleagues. While this wasn’t the use case Perfekt originally envisioned, it quickly became a valuable learning advantage.
“When an engineer can explore a complex question in their own language, understand the reasoning behind the answer, and then communicate it clearly in English, it changes the learning experience,” Marcus says. “It allows their technical ability to come through without language becoming a barrier.”
Today, Viktor is an Infrastructure & Data Protection Engineer at Perfekt, supporting customers while continuing to deepen his expertise in cyber resilience.
When Viktor left Ukraine, he carried with him years of experience, deep technical expertise, and an unwavering determination to continue the career he had worked so hard to build. Today, he helps organizations strengthen their cyber resilience, drawing on the same resilience that helped him rebuild his own life.
Maybe that’s why this story resonates. Viktor’s resilience shaped his own future. Today, it helps him make a difference for others.
That’s what putting people first looks like: organizations like Perfekt investing in people, and technology like Commvault Cloud helping them thrive.
Chris DiRado is Principal, Product Experience, at Commvault.
