Recover Clean, Recover Confident

A Cleanpoint(TM) is a backup from a point-in-time that has been scanned for threats and none have been found. The most important Cleanpoint is the last-known-good version of a backed up file, object, or VM before a threat has been detected. This indicates the best potential recovery point to restore without an affected file.

Malware — short for malicious software — is any program or code designed to harm, exploit, or otherwise compromise computers, networks, or data. It includes threats like viruses, ransomware, spyware, and trojans, which can steal information, damage files, disrupt operations, or give attackers unauthorized access to systems.

Ransomware is dangerous because it encrypts or locks critical data and systems, holding them hostage until a ransom is paid — often disrupting business operations, causing data loss, and leading to costly downtime or reputational damage. Even if the ransom is paid, there’s no guarantee data will be fully restored or that attackers haven’t left backdoors.

Immutable backups help protect against ransomware by creating copies of data that cannot be altered, deleted, or encrypted — even by administrators or malware. This means that, after an attack, organizations can restore clean, unmodified data.

During a cyberattack, clean recovery is critical because restoring infected or compromised data can reintroduce malware, prolong downtime, and undermine recovery efforts. Attackers often plant hidden code or backdoors that persist even after systems appear restored.