Many offerings out in the marketplace today profess to be cloud services, or built for the cloud, or at least have the word “cloud” in the product name. But let’s face it — there’s a whole lot of 'cloud-washing' across the tech industry. Let’s take a step back and remind ourselves what 'cloud' really means.
The official National Institute of Standards and Technology (NIST) definition of cloud computing is “a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources that can be rapidly provisioned and released with minimal management effort or service provider interaction.”[i]
Per the NIST*, there are five core tenets of cloud computing:
- On-demand self-service
- Broad network access
- Resource pooling
- Rapid elasticity
- Measured service
The first point is becoming increasingly important. IT departments and providers can build more efficient, virtualized, multi-tenant operations, but the self-service experience is a major ingredient. One of the key benefits of the cloud, and as a result a key driver of customer adoption, is accessibility to IT resources based on what, when, where, and how users need it. It’s that on-demand, self-service experience that leads to the business agility, speed, and responsiveness that is driving the ongoing, accelerating shift to cloud computing. A recent survey of our Commvault customers showed that this on-demand self-service capability is nearly as important a driver of their cloud services adoption as are cost and resource savings. [ii]
So, it is with great excitement that I invite you to read how HOSTING Leveraged Commvault® Simpana® software to deliver new self-service functionality with their cloud services portfolio. HOSTING focuses deeply on providing amazing customer experiences, and Commvault is proud to support its recent launch of Enterprise Backup as part of its HOSTING Customer PortalTM. This new capability provides HOSTING customers with a user-friendly, self-service tool to manage backup operations, data recovery, and reporting. And the fact that this capability also frees up customer time, through increased automation and centralization of tasks, is yet another customer benefit. HOSTING’s CTO Darrell Hyde will be at the Commvault booth No. 1605 at VMworld San Francisco at 1 p.m PT on Aug. 25 and 27, to discuss these customer-centric features and benefits further. We look forward to continuing to partner closely with HOSTING, as more and more customers jump into the market daily, looking for the great cloud services experiences that HOSTING delivers.
[ii] Survey of 508 users of Commvault Simpana software, 2013