With all the focus on 'ObamaWare' these days and the changing landscape of healthcare reform, we found that our recent Commvault whitepaper casts an interesting spotlight on some of the major issues facing professionals who are responsible for managing the nation’s healthcare information stream.
The whitepaper incorporates the findings of a nationwide survey of healthcare IT managers for enterprise organizations and suggests that healthcare data from a variety of sources is threatening to overwhelm our healthcare delivery system. These sources include new software applications and hardware solutions, the growing number of electronic health records (EHRs), picture archiving and communications systems (PACS), and an ever-increasing number of edge-based healthcare professionals working on their mobile devices.
Specifically, 75 percent of the survey’s respondents indicated they were concerned about the protected health information (PHI) that is residing in Bring Your Own Cloud (BYOC) solutions. PHI being stored within unauthorized cloud vendors opens up an enormous liability for the healthcare providers. Also, the fact that 45 percent of the respondents said they do not have an eDiscovery solution in place to support regulatory compliance should make this even more distressing. The combination of PHI outside of the organization as well as the lack of an eDiscovery solution creates a ticking time bomb scenario.
As alarming as these findings may be, I think the survey can serve as a blessing in disguise and signal a much-needed wake-up call for organizations to adopt holistic information management strategies that harness and protect data for the betterment of healthcare overall.
The survey also examined the drivers that are influencing healthcare organizations’ investment in data management solutions. The number one influencing driver was to ensure regulatory compliance. The number two driver was to improve operational efficiency, and the number three driver was to have a plan for disaster recovery.
The barriers to investing in data management solutions were also investigated and the survey identified the top three:
- Lack of funds
- Structure of funding incentives
- Lack of staff expertise
Interestingly, we believe these key drivers and barriers to greater peace of mind are common in many industries, including government, legal and finance. Regardless, they should be priorities for almost all companies where long-term retention and protection of content is paramount to their organization’s survival and growth. Being able to back up, recover and search for data are just a few of the core requirements in today’s rapidly evolving data-centric world.