The End of 'Emailgate?'

Posted 09/10/2015 by Commvault

This week, presidential candidate Hillary Clinton issued an apology for using a private email server during her time serving as Secretary of State. The news, which Mrs. Clinton hopes will put a pause on "Emailgate," serves as a reminder about how important email can be when it comes to communication. Based on press coverage in the last two days, there will be no pause on "Emailgate," but her apology clearly signals how she has had to shift her priorities to respond to this data management crisis.

On these blog pages, we’ve been discussing the implications of "Emailgate" since the story first broke, and how it can impact enterprises that allow employees to use their own devices, but don’t have control over the data being shared through personal and work-related accounts.

This email scandal, dubbed "Emailgate," is just another in a long list of media events where we are reminded of the significance email plays in business and government, including areas like lawsuits and regulatory inquiries. Because email remains the most viable target in records searches today, headlines have been dominated by failures to properly handle email. According to IDC, 60 percent of business critical information is stored in email. Much of it is generated and stored in pst’s, thumb drives or personal devices. Whether conducting official state business or not, as employees use new devices or share data in new ways, organizations must stay on top of those developments and incorporate new forms of data into their governance plans. Otherwise, important data sources will be left unprotected, inaccessible and the topic of the next front-page headline or water-cooler conversation.

From our perspective, the best way to ensure vigilant monitoring and data collection is through a single virtual repository that captures and stores data, whether it’s archived or backed up, in the public or private cloud, from all types of devices. With such a repository, data can be comprehensively searched from a single location and deduplicated. The result is better control of applications, processes, and data workflows across the organization. We encourage you to read about the other land mines of information management, and how to avoid each one of them in this article.

Managing information is harder than ever. Like in the case of Mrs. Clinton, organizations may find, perhaps too late, that their information management strategy is not providing the vigilance they need. For example, is your records retention strategy broadly communicated? Is it automated? Did the State Department know better? Do you? It will be interesting to watch this unfold and see what this will ultimately cost her. In the meantime, think about the cost, risk and exposure implications of your information management strategy. Whether you’re the CIO, IT department, Compliance or Legal Officer, even an end-user like Mrs. Clinton, you don’t want to be the poster child of the next Emailgate.

Commvault is a recognized Leader in Email and Content Archiving. To learn about how Commvault solves complex email archiving challenges in the face of regulatory compliance, visit our website.