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Case Study: Emirates Steel

Commvault secures universal backup and streamlines the Data Recovery process at Emirates Steel, complementing efficient mail and information archival.



Challenges

  • Reliable protection and recovery of the mission critical ERP system
  • Multiple solutions making maintenance difficult, causing complications for compliance and functionality
  • Data growth causing restrictions on available space
  • Day-to-day operations were inefficient and time-consuming

Benefits

  • Data storage and recovery process streamlined with a platform approach
  • Simplified self-service recovery of the ERP system
  • Maximum data space made available through de-duplication
  • Responsive, 24/7 customer support services

Solution

  • Commvault streamlined data backup and recovery across Emirates Steel

Emirates Steel Logo

Industry: Competitive producer of finished steel products

Corporate Headquarters: Abu Dhabi, UAE

www.emiratessteel.com

Case Study: Emirates Steel

Owned by SENAAT, the UAE’s largest industrial conglomerate, Emirates Steel is the only integrated steel plant in the UAE, utilizing the latest rolling mill technology to produce rebar, wire rod and heavy sections. The company routinely invests in expansions in the areas of processing, manufacturing and information technology, ensuring a regular flow of financial data, shipment information, procurement orders and HR records permeating local servers.

Data records date back to the establishment of Emirates Steel in 1998, preceding rapid growth from a simple re-roller of imported steel billets to a complex integrated manufacturing plant, producing at a capacity of 3.5 million MTPA by 2012 following two major expansions.

Securing a holistic, accessible and protected platform for data management and recovery across the company was essential for a business that handles large amounts of critical data for day-to-day operations, transactions and confidential corporate information.

Positioned as an efficient and competitive producer of finished steel products as well as a continuously growing and diversifying business within the industry, Emirates Steel required a data storage and recovery solution that would provide seamless access to vast amounts of data as well as a streamlined platform that would ensure simple local management.

Emirates Steel wanted a data management solution that would provide scalability and ease of integration, independent of the infrastructure in use.

It also wanted it to be available in flexible bundles enabling it to adhere to local compliance requirements. Following an extensive search for the solution that would meet its requirements, Emirates Steel found a suitable solution in Commvault.

A key requirement of Emirates Steel was ensuring that the solution featured SAP MaxDB support, which was part of the broad SAP coverage in Commvault’s Data Platform.

“We are doing an entire backup of SAP ERP data, as well as the files for each server utilized by every user across all our separate departments. This document library, which contains extremely confidential information and acts as our central depository, was growing so large that it was becoming inefficient. The solution provided by Commvault introduced a new milestone for effective data storage, allowing us to free up 60% of space previously occupied by redundant data,” commented Mohammed Azam, IT Infrastructure Head at Emirates Steel.

Backup and Recovery for SAP HANA Environments

Commvault helps organizations build, protect, and operate SAP HANA environments that can be integrated into private, public, or hybrid cloud environments.

As well as delivering new levels of efficiency in data management operations, Commvault software also provided the flexibility required from a licensing perspective, allowing Emirates Steel to deploy the software and easily change or swap components as required.

The policy and automation functions provided by Commvault enhanced the ease of day-to-day backup management, as well as reduced the need for regular and time-consuming manual operations.

Emirates Steel achieved further efficiency through Commvault’s single virtual repository and single index, resulting in the business being able to move forward in managing data as a strategic asset that could be used in a proactive way.

Emirates Steel initially started with just 5 terabytes, and has now entrusted Commvault with 25 terabytes of critical corporate data, with a further 20 terabytes managed by Commvault’s archive functions, resulting in the use of 45 terabytes of capacity under management. Commvault has enabled Emirates Steel’s backup team to have more available time to spend on developing expertise and systems training, whereas previously the team used to spend all of its time on installs and backup.

With Commvault’s secure access model, Emirates Steel has also deployed a role-based management system, so that backup responsibilities can be split amongst the team – something which was not possible with its previous backup and recovery systems.

"We are doing an entire backup of SAP ERP data, as well as the files for each server utilized by every user across all our separate departments. This document library, which contains extremely confidential information and acts as our central depository, was growing so large that it was becoming inefficient. The solution provided by Commvault introduced a new milestone for effective data storage, allowing us to free up 60% of space previously occupied by redundant data"

Mohammed Azam
IT Infrastructure Head

Self-service

Using Commvault has allowed Emirates Steel to offload many tasks which were previously handled by IT to the departments they support, meaning users can now restore their own data. As such, self-service is a key benefit, allowing other traditionally complex systems such as SAP to be recovered in a simpler, orchestrated manner. Commvault enables SAP administrators to do their own backup and restore work without the need for intervention from the IT department.

“Self-service has brought great value to us and it is really saving on the (OpEx) from the IT cost,” added Azam.

Backup for everything

Emirates Steel uses Commvault for its entire ERP backup, plus all the unstructured data from all departments; including finance, procurement and HR. This backup also covers the common folder, shared folder, entire document library and central repository.

Using Commvault’s file archiving, which is integrated with backup de-duplication, Emirates Steel has freed up to 60% of the space on its primary systems. And by implementing email archiving, it now has auto-tiering of data which has improved space management on its email system.

Move to the cloud

Emirates Steel has a clear go ahead to move backup to the cloud. However, as a government entity, the organization has to comply with National Electronic Security Authority (NESA) regulations. This could potentially be implemented with Commvault in the future and Emirates Steel is planning on focusing its efforts on setting up a private cloud in the future. This falls in line with the UAE government’s focus on digitization and moving towards more productive and efficient systems of operation. The organization is also looking at the eDiscovery tool which will help in compliance, particularly considering that it already has file archives and email archives in place. Endpoint protection is also being considered for implementation within three to six months.

“Emirates Steel has 24/7 support from Commvault and direct engagement with its professional services team. They have really been an excellent service provider with a very prompt response time. Commvault also helped us to set up a Disaster Recovery tool which was very good engagement for our requirements,” commented Azam.

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