eDiscovery: A Key to Business Insight

Posted 06/13/2013 by Commvault

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The topic of eDiscovery is certainly a hot button issue for legal and IT teams alike, from both a cost and risk perspective. The 2006 Federal Rules of Civil Procedure (FRCP) amendments triggered the market hype because they broadened the scope of discoverable material to include all Electronically Stored Information (ESI). Since then, the digital landscape has changed so dramatically that the conversation has continued, with elevated intensity. With data being aggregated from ESI located on desktop/laptops, mobile devices at the 'edge,' social media, and public and private clouds, customers need a smarter methodology to bring data collection and review under control, keeping the challenge of eDiscovery a top-of-mind business concern. This is highlighted by the publication of the Gartner eDiscovery Magic Quadrant, which tells us all that eDiscovery is a problem that is not going away.

On the heels of the release of this report, it's important to highlight Commvault's strengths in dealing with eDiscovery challenges. For example, one such strength is a robust and intuitive search experience that was purpose-built specifically for legal teams to self-service their own collection, legal holds and reviews, without burdening their IT team. That's really important when the clock is ticking against performing Early Case Assessments or weighing the cost of discovery vs. settlement. We've proven that our software is the only single-platform approach that can compete with disjointed and fragmented solutions in this era of market consolidation. With one product, Commvault offers truly integrated collection, legal holds, search and disposition from a broad collection of data sources, streamlining the eDiscovery process across data silos and making it more defensible against point solutions.

However, Commvault's position on eDiscovery is that it's just a part of gaining a broader understanding of information assets and transforming that intelligence into tangible business value. With data everywhere, Commvault's vision of the data and information management market encompasses archiving, backup and a proactive approach to overall information management as the ultimate answer not only to eDiscovery, but complete business insight. This is resonating with our customers. Our customers know a good information management strategy is holistic — it links backup and archive pools of data together with a common platform. This strategy lays a forward-thinking foundation for more extensive business intelligence and smarter decision making that allows you to extract more value out of the data your business creates every day.

Putting information in the hands of the people who need it is what Commvault does best. Having a common repository facilitates better workflow across an enterprise. We do this using the ContentStore, a single, virtual repository of information that leverages a single index, a single point of management, and a central deletion point that reduces the risks inherent in multiple point products. It offers a radically different approach to data and information management because when data resides in the ContentStore, it becomes a usable asset that can be accessed by anyone in the organization, from any device. Without having to rely on the IT department, self-service access gives back time and control to the folks who need it to make everyday business decisions. From an eDiscovery perspective, time and control are critical to legal teams when culling through documents to determine a case strategy earlier in the litigation process. But they're also paramount for other stakeholders too, whether it's to provide quicker care in a hospital setting, comb through mountains of images in a research scenario, or simply to provide mobile users with complete transparency to their information.

We like how Commvault is using eDiscovery as a starting point to discuss how to address information management needs more strategically and how to transform the way users across the organization consume, understand and make use of information. What will be the impact of complete insight on your business? Share your thoughts with us.