Commvault Cookies Policy

Commvault Systems Limited, a company incorporated under the laws of the United Kingdom, with domicile registered address at Apex Plaza Forbury Road Reading, Berkshire United Kingdom RG1 1AX. ("we", "us" or “Commvault”) informs users that this website www.commvault.com, ("Site") uses cookies to distinguish you from other users of the Site and to improve your experience as user. These cookies enable the Site to identify the user, both during the duration of a given visit (using a ‘session cookie’) and for further visits (using a ‘persistent cookie’).

This policy contains a detailed description of the cookies used by Commvault, as well as the uses that Commvault makes of cookies. This policy does also provide detailed information on how users can block and/or delete these cookies. This policy does not govern the collection and use of information collected through the Site. To review the privacy policies that apply to users of the Site, please refer to our Privacy Policy and Terms and Conditions.

1. What is a cookie?

Cookies are small computer files which are downloaded and stored onto your computer or mobile device and collect information about the way in which you navigate and use this Site and the internet. Each cookie is unique to each user. Cookies collect information which may allow us to identify you or your approximate location, as well as store information on your navigation preferences. The information provided by cookies helps us to provide you with a more personal experience, for instance by providing you with a local version of the Site in a local language, and allows us to make improvements to our services over time.

2. Your Consent

We obtain your consent to the use of cookies when you first visit the Site. However, some cookies may be placed on your browser or device as soon as you navigate to the Site, and at the same time as our consent banner is displayed.

Continuing to use this Site means that you, the user have accepted our placing cookies on your computer in order to analyse the way you use our Site. Please read this Cookie Policy carefully for more details about the information we collect when you use the Site.

Your consent can be revoked at any time, and you can manage and control the cookies available on COMMVAULT´s Site, as well as reject its use through your internet browser cookies settings.

If you do not wish to accept cookies in connection with your use of the Site, you must stop using our site.

3. Types of cookies

We use the following type of cookies in our Site:

  • "Session cookies", that allow Commvault to follow the users´ actions during a session. These cookies are created temporarily and are deleted once the browser window is closed.
  • "Persistent cookies", cookies that remain on the users´ device for a time period specified in the cookie (between 48 and 72 hours), and activated each time the user visits the Site.
  • "Customization cookies" are used to allow the access of the user under certain predefined criteria, such as the language.
  • "Performance cookies" collect information about how each visitor uses a Site, such as the pages visited most often.

4. What cookies do we use and why?

Below is a table to explain the different categories of cookies used, their functions and why they are used.

Performance

These cookies collect information about how visitors use our Sites, including which pages visitors frequent most and if they receive error messages from certain pages. These cookies do not collect information that individually identifies a visitor. All information collected is aggregated and anonymous. It is only used to improve how our Sites function and perform.

Functionality

These cookies allow us to remember information you have entered or choices you make, (such as username, language or your region) and provide enhanced, more personalised features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise.

We use local shared objects, also known as flash cookies, to store your preferences or display content based upon what you view on our Site to personalise your visit.

Targeted Advertising and Third Party Cookies

We use third parties to track and analyse usage and volume statistical information. We sometimes use cookies delivered by third parties to track the performance of advertisements. For example, these cookies remember which browsers have visited our Site. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after we receive it.

We also contract with third party advertising networks that collect IP addresses and other information from Web beacons (see below) on our Site, from emails, and on third-party Sites. Ad networks follow your online activities over time by collecting Site navigational information through automated means, including through the use of cookies. They use this information to provide advertisements about products and services tailored to your interests. You may see these advertisements on other Sites. This process also helps us manage and track the effectiveness of our marketing efforts.

Third parties, with whom we partner with to provide certain features on our Site or to display advertising based upon your web browsing activity, use flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. To learn more about these and their opt-out instructions click-through the links below:

http://www.eloqua.com/trust/privacv-policidopt-status.html

http://www.google.com/policies/technologies/ads/

https://www.quantcast.com/company/opt-out/

More information about cookies: Analytics

Please note that we also use analytics tools on this Site to provide the service you request, identify service issues to us, improve our services, provide content tailored to your personal preferences, and to monitor site traffic and usage.

These tools may be provided by third-party service providers and may include the collection and tracking of certain data and information regarding the characteristics and activities of visitors to our Site. We may disclose data, including personal information, to certain such third-party services providers in order to obtain such services.

One of these providers is Google Analytics and more information about the ways in which they collect and process your personal data can be found here: https://www.google.com/policies/privacy/partners/

Google Analytics uses cookies, which are text files placed on your computer, to help the Site analyse how users use the site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States (whose laws do not protect privacy at a level equivalent to the one applied in the European Union).

In case of activation of the IP anonymisation, Google will truncate/anonymise the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement in the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the Site provider Google will use this information for the purpose of evaluating your use of the Site, compiling reports on Site activity for Site operators and providing other services relating to Site activity and internet usage to the Site provider. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, if you do this, you may not be able to use the full functionality of this Site

For more information about Google analytic cookies, please see Google's help pages and privacy policy:

Google have developed the Google Analytics opt-out Browser add-on for the Google Analytics JavaScript (ga.js, analytics.js, dc.js).

In particular, we use the following cookies on our Site:

Cookie Name Provider Commvault Use Case Data Collected
Bizo LinkedIn Provides ability to advertise banners to LinkedIn users Anonymous: (Ad Views, Browser Information, Cookie Data , Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domains)
Pseudonymous: (IP Address (EU PII), Search History, Location Based Data, Clickstream Data)
PII: (Name , Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device ID )
https://www.linkedin.com/legal/privacy-policy
CrazyEgg CrazyEgg Click tracking and heat mapping of activities done by website users Anonymous: (Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views)
Pseudonymous: (IP Address (EU PII), Location Based Data, Clickstream Data, Device ID (EU PII))
PII(Name, Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device I)
Sensitive: (Financial Information)
http://www.crazyegg.com/privacy
Demandbase Demandbase Provides firmographic information of companies visiting website Anonymous: (Ad Views, Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views )
DoubleClick Google Tracking for paid search advertising in APAC Anonymous: (Ad Views, Analytics, Browser Information, Cookie Data , Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domains)
Pseudonymous: (IP Address (EU PII), Search History, Location Based Data, Clickstream Data, Device ID (EU PII))
PII: (Name, Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device ID)
Sensitive: (Financial Information)
FlashTalking FlashTalking Used for media placement and tracking conversions Anonymous: (Ad Views, Browser Information, Demographic Data, Hardware/Software Type, Page Views)
Pseudonymous: (IP Address (EU PII))
http://www.flashtalking.com
Google AdSense Google Tracking for paid search advertising Anonymous: (Ad Views, Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domains)
Pseudonymous: (IP Address (EU PII), Search History, Location Based Data, Device ID (EU PII))
PII(Name, Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device ID )
Sensitive: (Financial Information, Health Information, Sensitive Data (details undisclosed))
http://www.google.com/intl/en/policies/privacy
Google AdWords Conversion Google Tracking for paid search advertising conversions Anonymous: (Ad Views, Analytics, Browser Information, Cookie Data , Date/Time, Demographic Data, Hardware/Software Type, Interaction Data, Page Views, Serving Domains)
Pseudonymous: (IP Address (EU PII), Search History, Location Based Data, Device ID (EU PII))
PII: (Name, Address, Phone Number, Email Address, Login)
Sensitive: (Financial Information)
http://www.google.com/intl/en/policies/privacy
Google AJAX Search API Google Allows Google search to be embedded within the website Anonymous: (Ad Views, Analytics, Browser Information, Cookie Data , Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domains)
Pseudonymous: (IP Address (EU PII), Search History, Location Based Data, Device ID (EU PII))
PII: (Name, Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device ID )
http://www.google.com/intl/en/policies/privacy
Google Analytics Google Insight into website metrics, including pageviews, time on page and conversions Anonymous: (Ad Views, Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Interaction Data, Page Views, Serving Domains)
Pseudonymous: (IP Address (EU PII), Search History, Location Based Data, Clickstream Data, Device ID (EU PII))
PII: (Name, Address, Phone Number, Email Address, Login)
Sensitive: (Financial Information)
http://www.google.com/intl/en/policies/privacy
Google Remarketing Google Tracking for paid search banner remarketing advertising Anonymous: (Ad Views, Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Interaction Data, Page Views, Serving Domains)
Pseudonymous: (IP Address (EU PII), Search History, Location Based Data, Device ID (EU PII))
PII: (Name, Address, Phone Number, Email Address, Login)
Sensitive: (Financial Information)
http://www.google.com/intl/en/policies/privacy
Google Tag Manager Google Tag manager for all scripts used on website Anonymous: (Ad Views, Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domains)
Pseudonymous: (IP Address (EU PII), Search History, Location Based Data, Device ID (EU PII))
PII: (Name, Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device ID )
Sensitive: (Financial Information, Health Information, Sensitive Data (details undisclosed
http://www.google.com/intl/en/policies/privacy
Marketo Marketo Used by Marketing Automation team for email marketing, contact management, forms and other marketing automation activities Anonymous: (Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Interaction Data, Page Views )
Pseudonymous: (IP Address (EU PII))
PII: (Name, Address, Phone Number, Email Address, Login)
http://legal.marketo.com/cookies
Optimizely Optimizely Used for A/B testing across website Anonymous: (Analytics, Browser Information, Cookie Data, Demographic Data, Interaction Data, Page Views, Serving Domains)
Pseudonymous: (IP Address (EU PII))
PII: (Name, Phone Number, Email Address, EU- IP Address)
https://www.optimizely.com/privacy
Prelytix MRP Provides company-level intent signals based on website activity IP address, pageviews. IP address is then used to determine firmographic information related to visitor including company name, website.
Salesforce Live Agent Salesforce Live chat on website Anonymous: (Browser Information, Cookie Data, Demographic Data, Interaction Data, Page Views )
Pseudonymous: IP Address (EU PII))
PII: (Name, Address, Phone Number, Email Address, Login)
Sensitive: (Financial Information)
http://www.salesforce.com/company/privacy/full_privacy.jsp
The Big Willow The Big Willow Provides company-level intent signals based on website activity IP address, pageviews. IP address is then used to determine firmographic information related to visitor including company name, website.

5. How to manage, set and disable cookies?

The user acknowledges that if he/she disables the cookies on this Site, the user experience can be affected. The user also acknowledges that by deleting and/or blocking cookies, some pages of the Site may not work properly.

Each web browser provides information about cookies, and allows users´ to see what cookies they have got, as well as allow to delete them (all or on individual basis). Web browsers also allow users´ to turn off third parties advertising cookies separately. Information about cookies will be available in the "Help" section of the web browser. For more details on this please see the below links:

The user should note that any change made to the cookies setting via his/her web browser will apply to all Sites visited by the user, unless he/she deletes or blocks each cookie individually.

Any user can erase any and all cookies placed by COMMVAULT by completing the below short procedure depending on their browser. Hence, for example, for Chrome, please: (i) open the Setting menu; (ii) click on Show advance setting option; (iii) Under Privacy click on Content Settings; (iv) Under Cookies please click on all cookies and site data; and (v) search for the relevant domain and click on "Remove all Cookies".


Cookies notice Text

We use our own and third party cookies to enhance your browsing experience and our services. By continuing to browse this site, we consider you having accepted our terms of use. You can change settings and more information on our Cookies Policy.